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Mainframe Support Engineer

Cognizant North America
life insurance, parental leave, paid time off, paid holidays, 401(k)
United States, Illinois, Chicago
May 13, 2025

Mainframe Support Engineer

At Cognizant, our global community sets us apart-an energetic, collaborative, and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong.

Cognizant Technology Solutions is looking for a "Mainframe Support Engineer" to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you!

Experience: 8-10 years of strong experience

Job Location: Chicago, Illinois (Hybrid)

Skills : Mainframe utilities, DB2, COBOL, JCL, CICS, MQ

Roles and Responsibilities:

- Team Support:

Leading and mentoring:

Providing technical guidance, best practices, and hands-on support to team members.

- Training:

Conducting training sessions on mainframe support, monitoring tools, and modernization strategies.

- Troubleshooting:

Diagnosing and resolving technical issues, both on a day-to-day basis and for more complex incidents.

- Incident Management:

Managing and resolving incidents, ensuring timely resolution and minimal downtime.

- Documentation,Review Team work, UAT Support, Production L2/L3 Support, DR planning.

Skills : Mainframe utilities, DB2, COBOL, JCL, CICS, MQ

Salary and Other Compensation:

The annual salary for this position is between $60,000 - $93,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

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