Quality Technician

ASR Group is the world's largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In Europe, the company owns and operates sugar refineries in England and Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company's brand portfolio includes the leading brands Domino, C&H, Redpath, Tate & Lyle, Lyle's and Sidul.

OVERVIEW

The Quality Technition is primarily responsible for managing elements of SQF certification and Quality and Food Safety systems including document and record control, CAPA, and providing routine updates on the site's Quality and Food Safety performance. This role works closely with the site's Quality Systems Coordinator.

POSITION RESPONSIBILITIES

• Administer the document control and record control programs including routine reporting of the KPIs for the program
• Support the site in maintaining SQF Certification
• Administer the CAPA Program including routine reporting of the KPIs for the program
• Investigate consumer complaints and provide insights on trends related to consumer complaint data
• Lead cross-functional Food Safety team including regular meetings with the Food Safety team to exchange information and discuss new procedures or equipment related to food safety
• Implement procedures to support quality and food safety systems
• Deliver training and orientation materials and maintain records associated with the program
• Interact with ASR corporate staff on the systems used for document control, complaints, and CAPA
• Interact with Supplier Quality to update site documentation related to new suppliers and new ingredients
• Lead the GMP Inspection and Calibration Programs
• Interact with the Site Pest Control Operator
• Provide effective communication regarding issues, objectives, initiatives, and performance to plan via Management Review and Metrics Reporting
• Practices and promotes GMPs and plant safety procedures
• Performs other duties as assigned

REQUIRED EDUCATION & WORK EXPERIENCE

• Bachelor's degree in a related discipline from an accredited college/university or equivalent experience
• At least 1-3 years of applicable professional experience working with quality & food safety systems
• At least 2 years working in a manufacturing environment
• HACCP and related food safety training with experience in the development and maintenance of HACCP Plans
• SQF or other related GFSI benchmarked standard training/certification
• Knowledge of Quality Assurance/Control practices and procedures
• Excellent communication skills both verbal and written in English

PREFERRED EDUCATION & WORK EXPERIENCE

• Advanced degree in a related field of discipline from an accredited college university
• Experience working as a SQF practitioner
• Experience leading an internal audit team
• Experience using laboratory equipment to perform testing and analysis

Physical Requirements

• The position will work in both an office and manufacturing work environment.
• Potential confined space entry to conduct audits/investigations
• Ability to climb stairs and ladders
• Must be able to work in unregulated temperatures for periods of time

ESSENTIAL ABILITIES & CRITICAL SKILLS

• Ability to analyze complex information and perform root cause analysis
• Ability to recognize areas for Continuous Improvement strategies; recommend and implement CI strategies as assigned
• Ability to utilize ERP information and analyze results
• Ability to maintain confidentiality of proprietary business information at all times
• Ability to effectively manage time, including the ability to prioritize, work within assigned deadlines, and work independently or collaboratively to accomplish organizational objectives
• Ability to manage multiple tasks and projects while maintaining quality & accuracy standards
• Ability to utilize Microsoft Office Suite, specifically Excel, Word, and Outlook on an Advanced Level
• Ability to communicate clearly and concisely both verbally and in writing, fostering strong lines of communication across the business
• Ability to troubleshoot quality issues on dry packaging lines
• Quality Management
• Risk Management
• Planning & Scheduling
• Problem-Solving
• Analytical Thinking

LOCATION

• Chalmette

We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, genderidentity, age,nationalorigin, disability, veteranstatusorany other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.