External Affairs Community Liaison, Miami/Ft. Lauderdale

The External Affairs Community Liaison (EACL) is tasked with the development, reinforcement, and connection of robust networks within health organizations, HIV-centered agencies, and institutions of culture, art, faith, and education. These networks are essential for reaching individuals most impacted by HIV in their daily environments. The EACL will engage with Allied Healthcare Professionals (AHCPs), thought leaders, and other key individuals within organizations that provide HIV-related services across the care continuum.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

AHCP Engagement & Market Impact

• Identify, prioritize, and cultivate a strong network inclusive of stakeholders and allied healthcare providers (AHCPs) to ensure people living with HIV (PLWH) and people with reasons for HIV prevention remain engaged in and connected to HIV care.
• Strategically plan for territory impact each semester using appropriate epidemiological, experiential, and demographic insights.
• Implement engagement strategies that drive solutions to facilitate care access and contribute to ending the HIV epidemic.
• Collaborate with AHCPs to understand evolving HIV priorities and provide relevant resources to address treatment gaps and barriers.
• Utilize approved resources to engage with AHCPs, providing educational materials to AHCPs, PLWH, and individuals seeking HIV prevention.
• Gather insights from AHCPs to identify high-impact engagement opportunities.
• Participate in and host community listening sessions to relay insights.

Account Management & Field Performance

• Manage key accounts across the territory, including community-based organizations and HIV-focused agencies.
• Engage with grantees to understand the support needed to execute project plans on a quarterly basis.
• Develop account-level strategies to optimize organizational engagement in HIV educational messaging, offerings, and connections to treatment and care.
• Utilize multiple data analytics and business intelligence tools to track account performance and material utilization.
• Identify and support funding for activation plans for key stakeholder events each quarter.
• Collaborate cross-functionally with matrix partners to drive customer-centric engagement and enhance territory understanding.

Community & Stakeholder Collaboration

• Identify engagement opportunities at community events with AHCPs and other key stakeholders within the account.
• Maintain an understanding of grantee funding models impacting publicly and privately funded HIV programs.
• Meet all metric and programmatic goals for community performance and ViiV excellence
• Leverage insights to refine strategic account planning and enhance execution effectiveness.

Why You:

Basic Qualifications:

• High school diploma
• 3+ years of experience in HIV community work, pharmaceutical company engagement, healthcare account management, or public health,
• Experience working with community health programs, health department, outreach work or in a hospital setting around testing, treatment, prevention, linkage or relinkage to HIV care.
• Experience presenting health information to large audiences of allied healthcare professionals and/or patients in a public setting.
• Ability to travel domestically as necessary, which may include overnight travel
• Valid Driver's License

Preferred Qualifications:

• Bachelor's degree in Public Health, Healthcare Administration, Social Work, Business, or a related field
• Proficiency in Spanish (speaking and reading).
• Familiarity or experience working with ViiV programs, grants, or initiatives.
• Proficiency in data analytics and business performance tracking to monitor account success and treatment trends.
• Ability to develop and execute strategic engagement plans aligned with business objectives.
• Strong project management and cross-functional collaboration abilities.
• Experience serving customers in a business environment or management capacity.
• Strong writing, interpersonal, communication, and analytical skills.
• Ability to interpret and apply epidemiological data to HIV.

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we're all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/