Cleared Support Technician

Here's what requirements you'll need:

High School Diploma or GED

Minimum of 5 years of experience with desktop support

• Evaluates and tests software programs to verify functionality according to specifications and standards
• Demonstrates excellent Customer Service
• Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices. Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
• Repair and replace data connectors on network cables and data drops.
• Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location).Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
• Assist with imaging of laptops and PCs for deployment.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• Under the International Traffic in Arms Regulations (ITAR), all employees assigned to this client must provide documentation verifying their status as a 'U.S. Person', as defined in ITAR clause 120.15. A U.S. Person is a protected individual under the anti-discrimination provisions of U.S. immigration laws.