HPC Data Center Operator- Owl Shift

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Are you interested in joining some of the brightest talent in the world to strengthen the United States' security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.

We are dedicated to fostering a culture that values individuals, talents, partnerships, ideas, experiences, and different perspectives, recognizing their importance to the continued success of the Laboratory's mission.

Pay Range

$41.93 - $51.33 Hourly for the 525.2 level

$50.28-$61.57 Hourly for the 525.3 level

Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting starting pay including education, experience, the external labor market, and internal equity

Do you love High Performance Computing (HPC)? Would you like to work with four of the fastest HPC systems in the world?

We are looking for an HPC Data Center Operator to monitor, diagnose, and repair system faults on a large number of high-performance computer (HPC) systems, storage systems and networks. You will interact with other Livermore Computing (LC) staff to remediate problems and provide advanced technical support in a complicated HPC computing and networking environment, working Owl Shift (12:00am-8:00am). This position is in the Livermore Computing Operations Group in the LC Division within the Computing Directorate.

This position will be filled at either the 525.2 or 525.3 level depending on your qualifications. Additional responsibilities (outlined below) will be assigned if you are selected at the higher level.

You will

• Provide broad technical support and monitoring capabilities for the HPC systems, file systems, and storage systems under minimal supervision.
• Apply Unix system knowledge along with using a variety of in-house and vendor supplied diagnostic tools to monitor and effect basic system repairs.
• Troubleshoot moderately complex software, hardware & networks. Document issues, apply corrective action and repairs to the problem, or notify the appropriate on-call personnel.
• Receive, document, and accommodate all customer calls, particularly during off-hours, and resolve customer issues if possible, or escalate to the appropriate level.
• Perform data center facilities monitoring, problem remediation, and emergency event response during normal daily operation and off-hours.
• Participate in the decommission process of older HPC systems & system relocation activities.
• Promote the use of inter-departmental resources for tools, metrics, and common solutions to team members via email and presentations.
• Perform a variety of technical tasks including installation, diagnosis, repair and maintenance of clustered computer systems and related file systems and networks.
• Perform other duties as assigned.

Additional job responsibilities, at the 525.3

• Act as escalation resource for advanced technical issues
• Be a change agent to improve current processes and procedures
• Act as subject matter expert on specific hardware or procedures

• Ability to obtain and maintain a U.S. DOE (L/Q)-level security clearance which requires U.S. Citizenship.
• Associate's degree in a computer-related field or equivalent combination of technical training and/or data center experience.
• Mechanical ability to disassemble, troubleshoot, and replace electronic computer components.
• Ability to document and maintain clear and accurate records with a high level of attention to detail.
• Ability to learn new concepts, multitask, and prioritize workload in a rapidly changing environment.
• Proficient verbal and written communication skills necessary to interact with customers and team members with the ability to work as a member of a team.
• Ability to work the assigned shift including a rotating weekend and holiday schedule.
• Basic knowledge and experience working with Linux system administration, commands and utilities.
• Experience working with a team to prioritize, participate, and share workload efficiently.
• Ability to work all scheduled shifts, including weekends and holidays.

Additional qualifications at the 525.3

• Previous experience in Data Center environment troubleshooting hardware, independently prioritizing calls and acting as escalation resource
• Advanced experience with file systems, raid technology, and general scripting methods
• Leadership experience driving escalations, directing daily tasks or managing projects

#LI-Onsite

Position Information

This is a Career Indefinite position, open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory?

• Included in 2025 Best Places to Work by Glassdoor!
• FlexibleBenefits Package
• 401(k)
• Relocation Assistance
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
• Our values - visithttps://www.llnl.gov/inclusion/our-values

Security Clearance

This position requires a Department of Energy (DOE) Q-level clearance.If you are selected, wewill initiate a Federal background investigation to determine if youmeet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship.

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices

Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the useand/or possession ofmobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area whereyou are not permitted to have a personal and/or laboratory mobile devicein your possession. This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.

Ifyou useamedical device, whichpairs with a mobile device,you must still follow the rules concerningthe mobile device in individual sections within Limited Areas. Sensitive Compartmented Information Facilities requireseparate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.

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To learn more about recruitment scams:https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf

Equal Employment Opportunity

We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

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