Associate Project Manager - Windows & Doors

At Marvin, we make windows and doors inspired by how you live so you're inspired to live well. We are driven by the momentum of five generations of innovation and excellence to imagine and create better ways of living. Our business reaches across the nation and our products are represented around the world. With our commitment to our local communities and to providing innovative solutions using new technology, we are always looking for ways to move our people, as well as our business, forward.

The Associate Project Manager partners with the Project Manager in overseeing door and window installation projects from final measurement through to completion. This role ensures exceptional customer satisfaction, aligning with the high standards of the SIW and Marvin brands.

Conduct on-site order verifications, including final measurements for windows and doors. Engage with customers, identify potential project challenges, and submit all necessary paperwork within two business days.
• Maintain reliability and punctuality for appointments, documentation, and commitments. Uphold a professional appearance, attitude, and demeanor.
• The Associate Project Manager works closely with the Project Manager, Sales Team, and other departments to ensure smooth project execution.
• Interact with a customer throughout from the inception through completion of the project.
• Interact with the customer at the final measurements of the project, make decisions about the respective details of the order throughout the process.
• Address and troubleshoot escalated customer jobsite visits to address needs and concerns and other duties as they arise to ensure successful completion of the project.
• Review each job for accuracy and update orders in OMS for production submission.
• Visit job sites during installation to ensure quality workmanship and completion.
• Ensure final inspection pass rates exceed targets and promptly resolve any inspection issues.
• Address customer issues related to installation or service and perform service appointments as needed.
• Partner with Sale Representatives regarding operations issues, new deals, and technical questions.
• Act as key contact with all installation partners to address questions and concerns on projects measured.

• Demonstrated analytical, diagnostic, problem-solving and decision-making skills
• Bilingual - English & Spanish proficiency, preferred.

• High school diploma or equivalent
• Valid driver's license with acceptable accident and moving violation motor vehicle record
• 2 or more years of experience in carpentry and/or construction including installation of window and door products
• Strong proficiency in Word, Excel, and Microsoft Outlook
• Willingness to work variable work hours, adapt to schedule changes and accept changes in process

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first.

We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing - recognizing everyone's contribution to Marvin's success
• Giving at Marvin - participate in organized volunteer opportunities
• Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.