New 
Care Navigator
 Spectraforce Technologies | ||||||||
 United States, Texas, Houston | ||||||||
 May 15, 2025 | ||||||||
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Job Title: Care Navigator
Job Location: Remote -TX Job Duration: 07 Months (Possibility to extend) Shift: Hours of operation is 8-6:30 CST pm. We have 4 different shifts: / 8:30-5, 9-5:30, 9:30-6, 10:-6:30 Lunch break: 1 hour during training, once assigned shift 30 minutes & 2 15-minute breaks OT potential - can support other departments Would be working with MSC Department and assisting in taking calls for our STAR+PLUS member. Team is to cover and answer calls that come in through call center. This is to cover the SCs who are out in LOA, FMLA and the openings we have open. Self-starters, eager to learn, great customer service -These positions work in a Call Center setting where the contractors are on a phone queue -Day to Day responsibilities - Inbound call center, assist and educate Medicaid members on benefits and Services such as PCP Changes, ID Cards and Coordinate transportation and other services. Must haves: good attendance, call center background; worked with MCO insurance Nice to haves: background in Service Coordination, and call center experience.
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