New

Administrative Coordinator- Licensing Associate

TEKsystems
$16.00 - $19.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Maryland, Owings Mills
May 16, 2025
TekSystems is currently hiring for Several Administrative Coordinators/Licensing Associates in the Owings Mills area! MUST HAVE: Any administrative experience (Preferably 2-3 years) of Administrative, Clerical, Data Entry, Or Receptionist experience! OR A recent Bachelor's Degree with an interest in an administrative role! Description - Initially Processors will handle Licensing & Titles, you will be the primary owner for transactions related to handle initial title & registration completion for units based on states. The role is dedicated to assist all drivers with maintaining legality of plates on an ongoing basis while vehicle is being title & registered. - Financially, the team member should focus on efficient and cost effective ways to process their transactions. - Strong organizational planning, decision making, execution and proven analytical skills required - Ability to work under pressure, using tact, discretion and good judgment to respond to all requests in a professional and courteous manner. - Pskills (Word, Excel, PowerPoint) and user level application knowledge, data entry and typing skills and be familiar with general office equipment.Facilitate the maintenance of a title through the life of the vehicle: processing state transfers, buy lease backs, ownership transfers, title corrections, state to state transfers (retitling) and title follow up. -Follow Title Management Processing procedures including title management and collaboration of employee and project team will be necessary to accomplish goals ossess excellent verbal and written communication skills. - Solid PC Strong organizational planning, decision making, execution and proven analytical skills required -Ability to work under pressure, using tact, discretion and good judgment to respond to all requests in a professional and courteous manner. 30%Establish and manage relationships with internal/external clients and with independent external agencies (tag agents, dealers) to facilitate the initial title & registration vehicle transaction processing Identify requests requiring specialized knowledge or escalation; leverages subject matter experts to quickly and efficiently resolve inquiries. Provide escalation assistance for FPS Partners and act as a secondary contact for customers 20%Become a subject matter expert in assigned states for all initial titling & registration functions. Effectively manage state portfolio for all type of units required; provides analysis, and recommendations in support of titling process. Ability to acquire/retain information related to different state requirements 10%Follow-up to ensure transactions are completed accurately and timely. 15%Resolve issues that arise through the Sales Force tasking tool or email accurately based on urgency and priority. Partners with other Operations and Client Business units to ensure the proper guidance, education or updates for the initial title & registration of units during the title & registration process. 10%Assist other team members as needed with their assigned work to ensure departmental goals and objectives are achieved this is done by monitoring title quest queue based on assigned region and leveraging capacity where needed to assist in team goal Provides support, where applicable, to the FPS Partner around client initiatives, challenges and objectives. 15%Facilitate the maintenance of a title through the life of the vehicle which may include: processing, buy lease backs, ownership transfers, title corrections, duplicate titles, lease assumption, corporate name changes, and transaction follow up. Follow Title Management Processing procedures when processing each type of transaction. This may also include title management projects where multiple units for one client are in need of processing and collaboration of employee and project team will be necessary to accomplish goals. Additional Skills & Qualifications* High School Diploma, 2- or 4-year degree preferred Or 2-3 years professional experience in office environment 1-3 years' experience in a customer support/Admin professional role -Proficient in Microsoft Office and ability to learn and adapt to programs and apps designed specifically for client Pay and Benefits* The pay range for this position is $16.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Owings Mills,MD. Application Deadline This position is anticipated to close on May 29, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.