GMR Regional Director (Eastern Tennessee)

GMR Regional Director (Eastern Tennessee)

ON SITE - 10140 Gallows Point Dr, Knoxville, TN

$130,000 to $150,000 DOE

This position is annual bonus eligible.

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency non-emergency healthcare. Here you'll embark on meaningful work that will make an impact on you and the customers we service. View our employees' stories on how we provide care to the world at www.AtaMomentsNotice.com.

The Regional Director of Operations must work to lead their assigned areas in support of the strategic direction of the organization and region, as well as meeting the market's financial objectives. Success can be realized by ensuring safe operations, internal and external customer satisfaction, supporting clinical excellence, developing/retaining profitable market share and non-acquisition growth, and accountability of GMR Values.

Essential Duties and Responsibilities

• Develop distinctive strategies to achieve a competitive advantage; translate broad growth, government relations, and other relevant strategies into specific objectives and action plans.
• Demonstrate sound, entrepreneurial risk taking by championing new ideas and initiatives that address market potential, level of care needs, and customer expectations.
• Identify financially sound, new business opportunities and make them a reality in order to create a culture of sustained growth.
• Utilize financial records (including budgets, forecasts, payroll data, etc.) and key metrics in order to analyze and make decisions to meet specific strategic and financial goals.
• Accountable for all facets of the profit and loss of the division which includes top line revenue to allocations.
• Responsible for the division's accounts receivable (AR) and understanding all payer classes (Medicare, Medicaid, HMO's, 3rd party insurers, VA, etc.).
• Communicate with his/her division regarding local, regional and national strategies and related initiatives.
• Regularly foster strong working relationships with local public, private, political and community members.
• Design, implement and maintain processes to maximize quality of operations.
• Establish a program for disaster planning and take control of situations as needed during times of disaster.
• Monitor and ensure compliance with OSHA, EEO, and other applicable local, state, and federal laws governing business and employee relations.
• Mentor employees, conduct performance evaluations, champion succession planning, counsel and provide corrective actions to direct reports, and work to facilitate individual and team development that drive positive results.
• Be a transparent people leader who values their team and motivates them to achieve their goals.
• Oversee the technical non-AMR systems used in daily operations, including phone system setup and system design.
• Work with vendors to ensure non-AMR systems are working to support 24/7 operations.
• Negotiate contracts and set up compliance measurements.
• Ensure locations/facilities maintain leases and meet all internal and external safety regulations.
• Moderate travel to assigned areas of responsibility.
• Participate in external committees and meetings which may occur in evenings and/or weekends with some travel.

Qualifications:
Education & Industry Experience

• Bachelor's degree in business, healthcare or appropriate field of study, or equivalent level of related experience preferred.
• 3 years experience in EMS Management.
• 8-10 years of experience with at least 3 years of management experience or leadership, preferably within EMS.
• Detailed understanding of business modeling, proformas, P&L statements and balance

The application window for this position is anticipated to close on July 31, 2025.

Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.