Service Writer Customer Support Representative

Clarke Power Services, Inc

vision insurance, paid holidays, 401(k)

United States, Tennessee, Nashville

Jun 20, 2025

Position:
Service Writer Customer Support Representative

Location:

Nashville (Shop Zip), TN

Job Id:
3874-051625DC

# of Openings:
2

Service Writer Customer Support Representative

Up to $26 per hour, depending upon experience

2nd Shift Position Available with shift differential! (3:30pm- Midnight)

Open Link to see our Shop:

Clarke Power Services, Inc - Antioch | Top Shops for Technician Jobs in Nashville, TN (wrenchway.com)

When you work with Clarke, you are working with an industry leader! Our Team is currently looking for a Service Writer Customer Support Representative to keep up our level of commitment to customer service. This is a great opportunity for a knowledgeable service writer representative to apply his or her skills in a company that offers a competitive salary and comprehensive benefits.

We would like to talk with you!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Retail focus - Customer Relationship
Solicit sale of new or additional services
Strong Data Entry Skills
Utilizes computer system for updating customers on ongoing repairs in shop or field, processing service invoices to include warranty claims.
Communicating with customer in person, over the phone and using computer
Handle/resolve service-related concerns

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED)
Strong technician background a must
ASE certifications strongly encouraged
Driver's License is required
CDL is a Plus
Ability to create professional relationships with customers
Ability to stay self-motivated
Able to obtain DOT Medcard a plus

PHYSICAL and SAFETY REQUIREMENTS

While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs and occasionally lift and/or move up to 100lbs with assistance.
Chosen associate must be able to read and write.
Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions.

Why should you apply?

Clarke is over 60 years strong and growing. We provide training, highly competitive salary, Hiring Bonus, full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people.

Our Benefits include:

Weekly Pay!
Medical, Dental, Vision Insurance starts first day of the month after you start!
Healthcare Savings Account Option with Annual Company Contribution!
401K Savings Plan with Company Contribution Every Paycheck!
Paid Holidays and Vacation!
Life and Disability Insurance!
Enjoy FREE Access Perks Discounts on Dining, Travel, Retail, and Other Services across the Country!
Work with a GREAT Team of people!

Clarke Power is an Equal Opportunity Employer