Senior Analyst, Business Operations

Morgan Lewis is recognized for exceptional client service, legal innovation, and commitment to its communities. Our global depth reaches across North America, Asia, Europe, and the Middle East with the collaboration of more than 2,200 lawyers and specialists who provide elite legal services across industry sectors for multinational corporations to startups around the world.

Reporting to the Director of Client Value, Pricing and Revenue Management, the Senior Analyst plays a key role in supporting strategic, operational, and financial initiatives that drive client value and firm profitability. This role blends advanced analytics, hands-on execution, process improvement, and cross-functional collaboration. The Senior Analyst will execute and enhance the Firm's rate administration, new business intake, and matter management processes, while also supporting pricing strategy, budgeting, and client-facing initiatives tied to revenue and profitability goals.

This position will reside in our Philadelphia office with a hybrid in-office/remote working schedule.

Key Responsibilities

• Execute and optimize the NBI process, including accurate client/matter setup in Elite 3E, ensuring fee arrangements, billing instructions, and pricing nomenclature are correctly applied

• Evaluate and implement timekeeper billing rate structures

• Oversee data governance and operational accuracy across NBI and Matter Management processes, ensuring alignment with firm policies and pricing structures

• Develop and execute financial, operational, and pricing analyses to support strategic decision-making

• Build and maintain models, dashboards, and reporting tools to streamline internal workflows and enhance visibility into performance, matter budgets, and rate structures

• Collaborate across Finance, Business Development, and Legal teams to support RFP responses, pricing proposals, and client inquiries

• Provide strategic support to Practice Leadership and Firm Management by communicating performance insights, identifying key drivers, and aligning pricing strategies with client service goals

• Assist with testing and implementation of software enhancements (e.g., Elegrity, Cosine, Elite 3E), supporting data accuracy and process improvements

• Support departmental projects and tasks related to process redesign, improvements in intake and pricing/fee accuracy, cross-functional alignment, and scalability initiatives during periods of high volume or operational change

Qualifications:

• Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related discipline

• 3-5 years of relevant experience in financial analysis, legal operations, or business services-ideally in a law firm or professional services environment

• Strong command of financial systems and software: Elite 3E, Elegrity, Qlik, Microsoft Office Suite (Advanced Excel, Access, Word, PowerPoint)

• Demonstrated ability to build advanced models, reports, and data visualizations to drive decision-making

• Strong written and verbal communication skills with the ability to distill complex data into clear, actionable insights for attorneys and leadership

• Client service orientation and professional demeanor, with the ability to interface confidently with attorneys, clients, and business stakeholders

• Highly organized with strong attention to detail and ability to manage competing deadlines

• Problem-solving mindset with a continuous improvement focus

• Understanding of legal industry billing practices, pricing concepts, and market benchmarks (e.g., AFAs, procurement, rate benchmarking)

• Experience with financial and matter management systems such as Elite, Workday, Elegrity, and business intelligence tools like Qlik, Power BI, or Tableau

#LI-Hybrid

Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates

Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at 888.534.5003 or talent.acquisition@morganlewis.com

If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.