Microsoft O365 Engineer

Years of Experience: 4-9 years

Education Requirements: Bachelor's Degree

Position Description: SES is looking for a Microsoft 365 Engineer to be responsible for designing, implementing, and managing Microsoft Office 365 Government G5 environments and services, including Exchange Online, SharePoint Online, Teams, and other related services. This role often involves administration, troubleshooting, and ongoing support for these services, as well as potentially migrating users and data to Microsoft 365.

Responsibilities: The Microsoft 0365 Engineer shall perform the following (to include but not limited to) activities:

• Design and Implementation: Designing and implementing Microsoft 365 environments and services to meet business needs.
• Administration and Management: Managing user accounts, permissions, licenses, and security settings within the Microsoft 365 suite.
• Migration and Support: Planning and executing migrations from legacy systems to Microsoft 365, as well as providing support and troubleshooting for existing environments.
• Monitoring and Optimization: Monitoring system performance, implementing improvements, and proactively identifying opportunities for optimization.
• Collaboration: Collaborating with cross-functional teams to implement and configure Microsoft 365 services and solutions.
• Security: Ensuring compliance with security policies and best practices within the Microsoft 365 environment.
• Documentation and Reporting: Documenting all work done during troubleshooting and resolution, and providing progress reports to customers and management.
• Leadership and Mentorship: G5 level positions often involve leading and mentoring other engineers, providing technical guidance, and contributing to strategic initiatives.
• Advanced Troubleshooting and Resolution: G5 engineers are expected to handle complex and advanced technical issues, often requiring in-depth knowledge of Microsoft 365 technologies.
• Project Management: G5 engineers may be involved in leading IT projects, coordinating with other IT staff and operations, and working with client stakeholders.
• Strategic Planning: G5 engineers contribute to the strategic vision for Microsoft 365, helping to define and implement new solutions and strategies.

Required Skills:

* Experience: A strong background in IT, with specific experience in Microsoft 365 technologies (Exchange Online, SharePoint Online, Teams, etc.).

* Skills: Proficiency in PowerShell scripting, Active Directory, and Azure AD is highly desirable.

* Certifications: Microsoft 365 certifications (MCSA: Office 365, Azure Administrator Associate, etc.) are often preferred or required.

* Education: A Bachelor's degree in Computer Science, Information Technology, or a related field is typically required.

Soft Skills:

* Organizational Skills: Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail.

* Teamwork: Able to enthuse and maintain project interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way.

* Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills.

* Quantitative Management: Ability to determine process measures and track to determine process effectiveness and efficiency.

* Problem Solving: Natural inclination for planning strategy and tactics. [THIS IS ONLY APPLICABLE TO LEADERSHIP POSITIONS] Ability to analyze problems and determine root cause, generating alternatives, evaluating, and selecting alternatives and implementing solutions.

* Results oriented: Able to drive things forward regardless of personal interest in the task.

SES provides a competitive salary and the following benefits:

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off
• Pet Insurance