Practice Manager III

Essential Functions:

• Monitor all daily operations of practice to assure practice runs in an efficient cost-effective manner. Available to troubleshoot, identify and resolve problems as they arise
• Supervises office personnel to ensure appropriate staffing levels and assignments are met for efficient clinic operation
• Meet with office staff and providers as needed to report practice and organizational activities, as well as receive feedback
• Assist in developing strategic plans and objectives based upon identified needs of patients
• Assists with the development of office operating budget and ensures office operates within budget
• Reviews monthly, quarterly, and annual financial reports, which include operating statements, accounts receivable aging, and various performance measures
• Calculate annual provider bonuses in accordance with their contract
• Provides direct supervision to internal personnel responsible for claims, credit and collections
• Maintains established institutional policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards
• Ensures the resolution of and/or handles patient complaints or problems regarding patient care, and customer service

Minimum Education, Training, and Experience Required:

• Bachelor's degree in business or health care related field
• 5+ years of management experience or an equivalent combination of education and experience required. Healthcare experience highly preferred
• Experience in a surgical practice preferred
• Excellent leadership, analytical and project management skills
• Must have an in-depth knowledge of the payor environment, patient service delivery systems and federal/state rules and regulations regarding billing processes

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