New

Network Analyst

Komatsu
United States, Illinois, Chicago
8770 West Bryn Mawr Avenue (Show on map)
May 20, 2025
K Job Overview We have an opening for a Network Analyst to join our global IT team. This position is responsible for supporting the network infrastructure in a large, complex, global environment. This position requires excellent technical skills and proven attention to detail, process, and discipline within a production environment. Key Job Responsibilities Escalation point for a team of Desktop Support Techs, providing advanced troubleshooting, problem solving and research for all levels of IT and global users. Provide level 2 support for Network Related issues, supporting Cisco switches, and wireless, and Aruba routers. Monitor the network ticket queue, resolve incidents and tickets. Escalate issues as needed. Provide hands on support configuring and racking switches, opening ports, setting proper VLANs, etc. Maintain and monitor SolarWinds ensuring all network devices are online. Analyze bandwidth trends and escalate circuit issues to network team. Work with cabling vendors for new network drops and ISPs for new circuit installs. Participate in on-call rotation. Other duties and projects as assigned. Qualifications/Requirements Bachelor's degree in IT or a related field - or - equivalent work experience 2+ years of recent network administration expertise supporting a global, 100+ site WAN and LAN environment. Experience supporting SD-WAN environments. Experience following enterprise network security best practices and policies. Support of Cisco, controller based, wireless solutions. Strong knowledge of networking technologies and WAN communications including TCP/IP (routing and subnetting) Strong knowledge of Layer2 and Layer3 Cisco switches including Catalyst 92xx, 93xx Strong troubleshooting skills. Must be able to work effectively with technical and non-technical remote support. Excellent organizational and time management skills Experience with Network Monitoring tools. Experience with Cisco Security appliances (FTD and FMC) Ability to work occasional evening and night shift hours for project and coverage needs. Ability to travel domestically and internationally as needed. Additional Information K Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $65,000-$80,000. The actual offer will consider a wide range of factors, including experience and location. k Diversity & Inclusion Commitment At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together. If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/ k Company Information Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world! k EEO Statement Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. k