Help Desk Engineer
 Staffmark Group | |
$60,000.00-$75,000.00
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 United States, Louisiana, Ruston | |
 May 22, 2025 | |
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Are you a tech-savvy problem solver with a passion for helping others? We're looking for a Help Desk Engineer to join our client's dynamic team and serve as a key escalation point for complex IT issues. In this full-time, office-based role, you'll work directly with a diverse range of Managed Service Provider (MSP) clients, delivering top-tier technical support. You'll tackle advanced troubleshooting challenges using cutting-edge Remote Monitoring and Management (RMM) tools while maintaining a sharp focus on customer satisfaction and meeting Service Level Agreements (SLAs). This role requires a strong technical foundation, clear communication skills, and a commitment to delivering solutions that keep our clients running smoothly. Salary: $60,000 - $75,000/yr. Schedule: 8am - 5pm Key Responsibilities:
This is a direct hire position with a full list of benefits that will be provided upon being hired by our client. Ready to take your IT support career to the next level? Click "Apply Now" and be part of a company that values expertise, dedication, and customer success! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. | |