Student Services Specialist - 3356

Bachelor's Degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

The Office of Academic and Military Outreach ( AMO) coordinates and delivers college-wide student entry, support, and successful degree completion programs for all military-affiliated and off-campus/distance students. This unit provides strategic enrollment management and analyses of statistical data to enhance program growth to support the university's strategic goals related to military/veteran and off-campus distance learners; this includes marketing, recruitment, enrollment, retention, persistence, and completion.

Responsible for the certification and award process of financial aid, tuition assistance and education benefits from initial enrollment through graduation for all military-affiliated students to include Active Duty, veterans, National Guard members, Reservists and family members. Assist in the service support to more than 1,100 military-affiliated students.

The School Certifying Official will report directly to the Director of Academic & Military Outreach. AMO provides service and support to more than 1,100 military-affiliated students. The School Certifying Official will primarily be responsible for benefit certification of education benefits from initial enrollment through graduation for all military-affiliated students to include Active Duty, veterans, National Guard members, Reservists and family members. Additionally the VA Certifying Official will assist in a broad range of military service procedures and projects as assigned by the Director or Assistant Director.

Bachelor's degree in business, accounting, human services or a related field; previous experience working with military population managing military education benefits; familiarity with Department of Veterans Affairs VA education benefits.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.