Assistive Technology Coordinator

Priority Consideration Date: June 24, 2025

Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few.

Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.

We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who:

• Value intellectual curiosity and innovative teaching
• Welcome difference and model respectful interaction with others
• Recognize and honor the important role that diversity brings to an educational community
• Are committed to educating a racially and socioeconomically diverse student population
• Are committed to teaching in a community college setting
• Care deeply about student success
• Intentionally support and promote efforts related to equity, diversity, and inclusion
• Honor TCC's mission promoting equitable access to educational opportunities
• Reflect the diversity of our community

Position Summary:

This position serves as the College's primary expert in accessibility and assistive technology with a core responsibility to promote inclusive technology solutions grounded in the principles of Universal Design for Learning (UDL). The role supports equal access to education by providing technical assistance, training, and resources related to assistive and instructional technologies. The position work closely with students registered with Access Services, as well as faculty and staff, to ensure effective use of technology that accommodates a wide range off disabilities. This includes learning, visual, physical, sensory, psychological, neurological, and cognitive disabilities, as well as disabilities experienced by individuals who are Deaf, hard of hearing, blind, or low vision.

This position is responsible for the evaluation, implementation, and ongoing support of both existing and emerging technologies that enhance accessibility and foster inclusive learning environments across the college. This role includes the supervision and mentoring of student employees, including work-study students and interns, by providing guidance, assigning tasks, and supporting their professional development in accessibility and technology services.

Primary Duties: This position will expect to spend 50% time directly serving students, 30-40% campus-facing, and 10-20% individual assessment.

• Develop and deliver face-to-face guidance and user-support for students accessing assistive and instructional computer technology.
• Develop both print and digital training materials tailored to the use of assistive technology for students with disabilities.
• Serve as the primary accessible technology expert to institutional departments in order to promote accessibility of instructional materials. Coordinate with faculty and staff to determine technological interventions, integration, and processes that assist in maintaining an accessible learning environment.
• Partner directly with campus departments such as eLearning, IT, and Organizational Learning and Effectiveness to educate campus on accessibility technology and Universal Design Principles.
• Serve as the coordinator for all requests for books and materials in alternative format for students with print disabilities.
• Collaborate with publishers, third party vendors, and students to fulfill requests for books/materials in alternative format; prepare educational and informational materials in alternative formats.
• Maintain detailed records of alternative media transactions, including request and order fulfillment dates, progress towards completion.
• Maintain database of all alternative media materials for continued use.
• Evaluate and review innovative methods and practices of potential benefit to students with disabilities as well as emerging assistive and instructional computer technologies.
• Evaluate options to determine solutions that are cost effective, efficient, and appropriate for the student need.
• Provide timely recommendations to the Director regarding best practices and necessary compliance efforts for accessible technology on campus.
• Assist in the hiring and supervision of Work-Study positions.
• Assist in evaluating disabled student needs for educational access and accommodations by conducting interactive appointments as requested by Manager.
• Serve as the administrator for the Access Services database, Accessible Information Management system (AIM), and CTC Link.

Knowledge, Skills, and Abilities:

• Knowledge and enthusiasm for learning new and emerging technologies.
• Knowledge of computer and assistive technologies, alternative formats, disability practices, and procedures.
• Working knowledge of applicable federal and state laws, policies, regulations, and standards (Americans with Disabilities Act Amendment and Section 504).
• Knowledge of principles, concepts, methods, and techniques of universal design; standards, requirements, and regulations regarding confidentiality of information.
• Project management skills including communication, organization, facilitation, and independent decision making.
• Ability to synthesize complex concepts or criteria and develop into concise written form (such as best practices, guidelines, plans, and reports).
• Strong presentation skills including in front of small or large varied audiences. Ability to deliver technical concepts to non-technical audiences.
• Skills in developing and delivering specialized professional consultations and training on disability issues.
• Skills in effectively communicating complex technical matters related to disabilities both verbally and in writing.
• Ability to work independently and prioritize tasks.
• Ability to work with people of diverse age groups and social, cultural, economic, and ethnic backgrounds.
• Ability to use computer technology for communication, data gathering, and reporting activities.

Duties of the position required experience:

Minimum Qualifications:

• Bachelor's Degree in computer-based education or Disability Studies, Education, Psychology, Rehabilitation, Social Work or other related majors which include coursework on adaptive or assistive technology for students with disabilities.
• -OR- equivalent combination of education and experience.
• Experience providing instruction and technical assistance to students or training or similar experience listed in the job functions of this position.

Preferred Qualifications:

• Experience in informational technology, organizational, interpersonal, customer service and presentation skills, and strong verbal and written communication skills.
• Experiences with industry-leading technologies such as JAWS, NVDA, ZoomText, Dragon Naturally Speaking, TCC Alternative Format Tool, Natural Reader, Notetaking applications, and Canvas (LMS).

Condition of employment:

• Successful completion of a criminal history background check prior to employment.

Application Process

Complete application packages must include the following:

1. Tacoma Community College online application form.
2. Resume and cover letter- In your cover letter, describe how your background and experience align with the responsibilities for this position.
3. Copies ofunofficialtranscripts from all colleges and universities attended.
4. Diversity Statement: Tacoma Community College is committed to eliminating barriers and systems of oppression so we may serve all learners AND support each other as colleagues. We strive to be an anti-racist institution and value compassion, respect, and continuous improvement. A critical component of this is the understanding that the work of establishing, cultivating, and championing Equity, Diversity, and Inclusion (EDI) belongs to all employees. Please share with us, in an attached statement (maximum two pages), how your experiences and understanding of EDI will contribute to, foster, and support this crucial work here at TCC.

Required work schedule and work environment:

This is a full-time exempt administrative position. The annual salary range for this position is $67,000 - $73,000 DOE/DOQ. This position is scheduled to work Monday-Friday 8:00am - 5:00pm. Must be available occasional evenings, nights, and weekends as needed. Summer schedule may vary to four 10-hour days. Work location is Building 7 on the TCC main campus. Life and long-term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: https://www.tacomacc.edu/about/employment/. Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by the National Clearinghouse.International degrees will be verified for U.S. equivalency. Successful completion of a criminal history background check is required upon employment. Tacoma Community College provides a generous comprehensive benefits package. Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse.

Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055; Kathryn Held, Section 504 Officer, Student Affairs Administration Office at 253-566-5115. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Tacoma Community College
Human Resources
6501 S 19th St Bldg. 14, Tacoma WA 98466
www.tacomacc.edu/about/employment