Linkage to Care Specialist

Position Description:

Every great life-changing discovery begins the same way-with new knowledge. It can change everything, from a single life to the future of entire communities. That's why academic medicine, and the continuous pursuit of knowledge, is at the center of everything we do at the Medical College of Wisconsin (MCW).

Linkage to Care Specialist - HIV Treatment

Purpose

Provide intensive outreach and linkage to care case management services to person's living with HIV who are newly diagnosed, at risk of falling out of medical care, or recently released from incarceration. Services provided will, including assessment, service plan development, coordination of medication care referrals to internal and community supports and may take place in a clinic, hospital, and community-based clinic settings.

Primary Functions

• Responsible for the management of referred newly diagnosed, out of care, at-risk, and recently incarcerated people living with HIV.
• Provides intensive linkage to care case management services patients referred to the Linkage to Care Program. Complete intake and assessment. Develop and execute appropriate service plans, care coordination, prevention and health literacy education.
• Assumes responsibility for coordinating linkage to outpatient care based on patient insurance status and medical need working in compliance with State of Wisconsin Linkage to Care practice standards.
• Works in partnership with Froedtert Emergency Department and Urgent Care Clinics to provide notification of positive HIV test results for patients tested in these settings.
• Collaborates with community partners, including County health departments providing public health support with the goal of reducing new HIV diagnoses in Milwaukee and surrounding counties.
• Provides intensive education around HIV disease prevention, progression and treatment.
• Maintains detailed and confidential medication records in accordance with established protocols.
• Demonstrates proficiency in the use of the electronic medical record (EMR).
• Ability to effectively and efficiently negotiate healthcare and social services in addition to providing care coordination in the community to facilitate linkages for newly diagnosed HIV and high-risk patients.
• Serves as a team member on multidisciplinary medical care team, communicating with team members to ensure comprehensive and quality wrap-around support.
• Collaborates with inpatient staff, community partners, medical case management staff and Partner Services to support retention of care.

Preferred Schedule:



Full-time role with expectations for coverage during core business hours and flexibility required as necessary to accommodate business needs.

Position Requirements:

Knowledge - Skills - Abilities

Knowledge of HIV disease prevention, treatment and disease progression. Familiarity with HIV intake and case management practices. Comfort in working in both a clinic and community setting. Strong interpersonal and de-escalation skills. Familiarity with HIV treatment practices. Experience working in a clinical setting with a multidisciplinary team. Excellent oral and written communication skills. Fluency in health insurance systems and navigating health care systems. Experience documenting in Electronic Medical Record systems. Strong critical thinking, problem solving, and attentiveness to detail required. Ability to manage several high acuity events at one time.

Specifications

Appropriate experience may be substituted on equivalent basis

Minimum Requirements:

• Bachelor's Degree
• 1-3 years experience in community support setting

Preferred Requirements:

• Master's degree in public health, Social Work, or other related field
• 3 or more years of experience working with HIV patient populations; Bilingual in Spanish and English

Certification:

• Within first year of hire: Motivational Interviewing, Counseling Testing and Referral, and Screening Brief Intervention, Referral and Treatment (SBIRT) required within the first year of hire.

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Why MCW

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Pet Insurance
• On campus Fitness Facility, offering onsite classes.
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a full list of positions see: www.mcw.edu/careers

For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring - Collaborative - Curiosity - Inclusive - Integrity - Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you.

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination


The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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