Specialist, Loss Prevention & Safety

Applications due by June 16, 2025

Position Description

Pay: $26-$28/hour

This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule: Monday - Friday 9am-5pm

This full-time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.

OBJECTIVE:

We have an exciting new opportunity for a Loss Prevention Coordinator/Specialist to join our Corporate Loss Prevention Team. In this role you will help strengthen our Loss Prevention Program and assist in developing policies, procedures and systems to safeguard company assets. This includes deploying tactics to prevent retail inventory shrinkage from internal theft, shoplifting, fraud and administrative errors. You will partner with management to oversee physical security, internal and external theft monitoring systems, cash handling procedures, Point of Sales Management and E-commerce tracking to minimize or eliminate product and cash losses.

QUALIFICATIONS:

* Educational requirement: GED or High School Diploma. Associates degree in related field is preferred. May substitute known performance and/or related experience for formal education. Associates Degree in Law Enforcement or a related field preferred. Minimum of two (2) years of professional experience in Retail Loss Prevention or equivalent combination of education and experience

* Professional experience: Minimum of 2 years job experience in the field of Loss Prevention and/or Asset Protection. Wicklander-Zulawski certification a plus.

* Technical skills required: Must be able to clearly communicate with staff and site managers and be able to write in an organized and concise manner. Strong interpersonal and written communication skills, as well as strong problem solving and analysis skills required. Demonstrated skills in problem solving, oral communication, team work, judgement and professionalism. Must be proficient in Microsoft Outlook, Excel, Word, and Power Point. Experience performing employee or customer investigations required.

* Other: Must be available during evening and weekend hours when needed. Must have a valid Colorado driver's license

KEY RESPONSIBILITY AREAS:

* Conduct internal and external investigations as assigned

* Conduct audits and investigations of employee activity

* Conduct regularly scheduled random and pinpoint surveillances at assigned facilities which may occur during a location's open and closed hours

* Conduct random bag checks on store and warehouse employees as per policy

* Develop and maintain effective working relationships with local management and field support staff at all Goodwill facilities

* Develop and maintain effective working relationships with local Police Departments, and where applicable, regularly attend and participate in Colorado Retail Crime Alliance meetings

* Frequently review all facility CCTV systems for any fraudulent activities by employees and customers, to include recordings for possible legal claims

* Manage and assign security alarm codes and door access codes

* Protect the organization from foreseeable litigation at all times

* Conduct Loss Prevention trainings regularly

* Conduct Loss Prevention audits at all facilities, quarterly

* Prepare investigative reports in a timely fashion as well as working with Human Resources and Department management of the area investigated for any personnel corrective action

* Coordinates risk mitigation efforts with other areas of the business such as Retail, Operations, Contracts, Workforce Development & Community Programs and IT.

* Act as liaison between the organization and vendor(s) responsible for site access, alarm monitoring and security cameras.

* Create/develop employee awareness related to internal and external theft, operational deficiencies and physical security

* Provide an open-door policy for reporting any issues related to internal or external theft or loss prevention issues

* Perform other duties as assigned.

• The incumbent will be required and must have the ability to drive for company business*.

*Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least:

• 19 years of age (not engaged in passenger transportation),
• 25 - 70 years of age for all passenger transportation services,
• 21 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Applicant/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Position: 146 - Specialist, Loss Prevention & Safety Dept Number: 9220

(This information is required to ensure compliance with various workplace regulations. Please identify each physical activity required in the performance of this position using the guide below)

Guide to Physical Requirements:

* Continuously (5-8 hours)

* Frequently (3-4 hours)

* Occasionally (1-2 hours)

* Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

Above Shoulder - OCCASIONALLY

At Shoulder - OCCASIONALLY

Below Shoulder - OCCASIONALLY

TWISTING - OCCASIONALLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - CONTINUOUSLY

Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

Simple grasping - FREQUENTLY

Fine Manipulation - FREQUENTLY

Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING - FREQUENTLY

SITTING - FREQUENTLY

SPEAKING - FREQUENTLY

OTHER, please describe - CONTINUOUSLY, driving a car