Expediter (Service Advisor)

Are you a detail-driven professional with a passion for logistics, customer service, and scheduling? Do you thrive in dynamic environments where precision and timing are key? Join the University of New Mexico Facilities Management - Automotive Center as an Expediter and play a vital role in ensuring that the materials, tools, and equipment that keep our campus running are delivered quickly, safely, and efficiently. You'll also assist with the scheduling and customer service to ensure seamless support for our repair teams. This is your opportunity to be part of the operational backbone of one of New Mexico's most respected institutions.

The University of New Mexico's (UNM) Automotive Center is an award-winning, full-service vehicle maintenance and repair facility responsible for the safe operation of UNM's fleet of over 700 vehicles. In addition to overseeing the University's fueling and Compressed Natural Gas (CNG) stations, the Automotive Center coordinates all vehicle purchases, transfers, and repairs. With a highly trained team possessing over 130 years of combined experience, the Center ensures that every vehicle in the fleet remains safe, reliable, and ready for service.

Key Responsibilities:

1. Source, order and track delivery of parts, tools, and supplies to support timely repairs and maintenance.

2. Serve as primary contact for departments requesting vehicle service or maintenance.

3. Oversees the maintenance of parts and equipment on hand; initiates paperwork to purchase additional quantities when necessary.

4. Create and process repair orders with detailed information of diagnostics, repairs and parts used.

5. Receives incoming materials, supplies, and equipment and compares information on packing slip with purchase order to verify accuracy of shipment.

6. Coordinate with Automotive Technicians to ensure efficient workflow and timely service.

7. Corresponds with suppliers for quotations; maintains contact with vendors regarding current status of parts and maintenance.

8. Assist with the transportation and coordination of vehicles for repair, fueling, inspections, or vendor servicing.

9. Maintains inventory databases.

10. Stay current with recalls, service bulletins, and vehicle warranty requirements.

11. Performs miscellaneous job-related duties as assigned

Why Join Us? Working as a staff member at the University of New Mexico (UNM) offers a range of exciting benefits including:

1. Comprehensive Healthcare: Access to competitive health insurance plans including medical, dental, and vision coverage.

2. Retirement Plans: Enrollment in retirement plans with generous employer contributions.

3. Paid Time Off: Generous annual vacation leave (up to 168 hours per year), sick leave (up to 96 hours per year), and 11 paid holidays.

4. Professional Development: Opportunities for training, skill-building, and tuition remission for employees and their dependents.

5. Wellness Programs: Access to health and wellness programs and facilities that support a balanced lifestyle.

6. Community Engagement: Be part of a vibrant university community with diverse activities and cultural events.

7. Job Security: Stable employment with competitive salaries and opportunities for advancement within our respected flagship institution of New Mexico

This is a unique opportunity to be part of a mission-critical team that keeps the university's infrastructure humming behind the scenes. Your attention to detail, problem-solving mindset, and ability to manage the movement of supplies will have a direct impact on campus operations, project completion, and service delivery.

If you're reliable, resourceful, and ready to make a difference every day, we encourage you to apply!

Apply today and be a part of something that keeps UNM moving forward.

See the Position Description for additional information.

• Possession of a valid New Mexico driver's license is a requirement for this job.
• A pre-employment background investigation may be required.
• Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.

High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Previous experience in an automotive repair shop or auto parts store.
• Knowledge of common automotive parts and systems.
• Customer service skills.
• Skilled in managing consistent customer inquiries in a fast-paced environment.

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.