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Director Commercial Product Management

First Citizens Bank
United States, California, San Francisco
May 30, 2025
Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

Silicon Valley Bank is the most sought-after financial partner in the global innovation economy. We bring together entrepreneurs, investors, ventures capitalists, and private equity firms to move their bold ideas forward, fast.Our clients define what comes next.

In the past 35 years, we have accumulated more experience with start-ups and high-growth tech than any other company in the world. In fact, majority of the most compelling Fintech disruptors bank with us. Our clients include: Beyond Meat, Shopify, HelloFresh, Cloudera, and Andreessen Horowitz, just to name a few. We help our clients grow, too. More than half of the innovation companiesthat completed an IPO in the last two years were our clients.

Our accomplishments serve as motivation to continue pushing ourselves and we are committed to delivering user-centered, high-impact solutions to our clients. We are looking for creative thinkers who want to challenge the status quo and create a truly seamless digital banking experience on a global scale.

About the Role:

This role is a principal level, individual contributor responsible for driving the product strategy and execution of the digital lending experience for SVBs commercial division. The ideal candidate will:

Demonstrate prior experience in developing seamless end-to-end digital lending experiences: Consumer like digital application with rules & decision engines for underwriting, identity/fraud checks, integrations, and operational workflow from application to booking

Strong working experience as an influencer and expert storytelling strategist: defining opportunities, leveraging design and data to build business cases for funding of initiatives.

Possess a strong product management background, be steeped in Design Thinking, Lean UX, agile delivery methodologies, and have a data-driven approach to decision making.

Demonstrate an ability to collaborate with developers and data engineers to define the technology infrastructure.


Responsibilities

  • Be a visionary. Develop and translate our high-level strategic vision into product roadmaps.
  • Be the voice of the user. Understand user needs, identify the problem and market opportunity, ideate solutions, prototype, and validate hypotheses.
  • Be a do-er. Harness the power of a cross-functional team to take a product from concept to launch. From creating your product backlog and grooming features, to hardening code and shipping product, you will be empowered to define the future of your product.
  • Be a mentor. Provide guidance and collaborate with other team members.
  • Be a change agent. Explore new approaches, methodologies, and technologies in an ever evolving and changing world.
  • Be bold. Evangelize your products to internal stakeholders and clients.

Qualifications

Basic Qualifications:

Bachelor's Degree in science, engineering, or quantitative major and 6 years of experience OR High School Diploma or GED and 10 years of experience.

8 years of Product Management/Mangement Consulting experience in Technology and/or Financial Services with a focus on lending,

Preferred Qualifications:

Master's Degree/MBA and/or Management Consulting experience

5+ years experience launching and scaling lending products, preferred within FinTech industry

Proven ability to lead, build relationships, and work effectively in cross-functional teams

Strong analytical and strategic thinking with ability to effectively communicate complex concepts

Strong understanding and working experience with design-thinking best practices to deliver industry-defining digital products and experiences

The base pay for this position is generally between $162,000 and $191,000.00 Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

  • 5+

    5+

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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