Employee Training Coordinator

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.

Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

POSITION SUMMARY: The Employee Training Coordinator at Elwyn manages and facilitates all aspects of New Employee Orientation and Annual Training Programs. This role involves coordinating training sessions, tracking compliance, and communicating with stakeholders to ensure a smooth onboarding process. The Training Coordinator also maintains relevant certifications and develops training curricula while upholding Elwyn's core values and professionalism.

DUTIES AND RESPONSIBILITIES:

• Coordinates all aspects of New Employee Orientation, annual training, and Welcome Day
• Schedules for training sessions and trainers for each program/service area
• Reserves rooms and determines room set up according to training needs for each day
• Track and report training compliance (attendance, difficulties with training or meeting expectations of training)
• Communicate with onboarding, new employees, supervisors, and leaders about the status of each employee
• Creates badges and completes payroll for NEO (New Employee Orientation) participants
• Coordinates with IT for login and technology needed for the employee
• Writes termination letters for NEO staff who do not successfully pass the requirements of NEO
• Inventories and orders supplies, food, SWAG, etc. for trainees
• Provides best-in-class customer service to all stakeholders including phone calls and emails, etc.
• Maintains certifications to train topics relevant to service lines (example, DPW Medication Administration, Medication Practicum Observer, First Aid/CPR/AED (Adult & Peds), Fire Safety and Safe Crisis Management, etc.)
• Coordinates outside instructors and services (such as Insulin training, interpretation services, etc.) and sends billing information to programs
• Serves as a point of contact for IT (including eTraining), housekeeping, maintenance, food services, and security
• Monitors and assists with computer lab training
• Creates and distributes monthly training schedule
• Develop live and eTraining curriculum as assigned
• Demonstrates effective communication and conflict resolution skills.
• Conveys understanding of Elwyn policies and regulations in all training provided
• Demonstrates professionalism as well as Elwyn's core values
• Perform other duties as assigned

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

• Bachelor's degree in human service field preferred
• Two (2) years' training experience or five (5) years' experience in the human service field paired with solid presentation skills required
• Experience developing curriculum preferred
• Familiarity with principles of adult learning theory required
• Availability to provide training on nights and weekends
• Ability to set up audiovisual and other training equipment and to transport training supplies
• Demonstrated self-directed work habits
• Demonstrated ability to work effectively as part of a team
• Must be able to perform CPR (cardiopulmonary resuscitation) using agency-trained protocols
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Demonstrated ability to resolve conflict in a group setting
• Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, OneDrive, SharePoint, and Teams; report-writer experience preferred
• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.