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Digital Clinical Business Analyst

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Oak Bluffs
May 30, 2025
The Opportunity
The Digital Clinical Business Analyst of the Digital Care Delivery team is responsible for the implementation, analysis and testing, maintenance and upgrades, application design, and debugging of clinical systems related projects, including for Epic.
What You'll Do:
-Supports software application and workflow experts to provide design & build expertise to analyze organization's current business practices and translate them into configurations and workflows, for successful product implementation.
-Ability to help guide decisions using application knowledge and analysis in a timely fashion.
-Participates in peer review for quality assurance of team member build, and assists with onboarding & mentoring of new team members.
-Works closely with end users to document business requirements, and translates those requirements into functional specifications and/or system build/configuration for the software application.
-Develops and executes test plans and performs other software quality assurance tasks.
-Provides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolution.
-Participates in regular team meetings to discuss team activities, issues and updates.
-Acts as team delegate/representative at department, project or other meetings, as assigned.
-Participates as needed with review of the training curriculum and end user documentation for the applications user community.

What You Bring:

  • Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
  • Experience in lieu of a degree may be considered
  • Information Technology Experience 2-3 years required and Electronic Health Records Experience 2-3 years required
  • Must obtain Epic certification if required for assigned Epic applications.

Skills For Success:

  • Experience in the development, support or operation of software applications, preferably in a healthcare setting.
  • Ability to document workflows and business processes.
  • Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
  • Problem-solving skills.
  • Ability to learn quickly.
  • Knowledge of Microsoft Office 365 and other popular office productivity solutions.


Working Model Requirements

  • Onsite Oak Bluffs, MA at Martha's Vineyard Hospital
  • M-F Eastern Business hours required


Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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