Bureau Specialist

Recognized as aMilwaukee Journal SentinelTop Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Corporate Product Compliance is looking for a Bureau Specialist to monitor regulatory changes and implement product changes for a designated line of business(es). They will coordinate with necessary business units to ensure a successful implementation. They will create and submit filings to the applicable state insurance departments and communicate with them to get the filings approved. They will also assist with answering questions from various users regarding compliance and system functionality. The Bureau Specialist role offers a great opportunity to utilize your commercial underwriting experience in a new, innovative way.

The internal deadline to apply is 6/9/25. External applications will be accepted on a rolling basis while the position remains open.

This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in West Bend, Madison or Appleton.

Working independently, coordinate, communicate and monitor regulatory changes to designated lines of business.
• Monitor, coordinate, implement and communicate Rate Service Organization (ISO, NCCI, AAIS, etc.) revisions to designated lines of business.
• Participate in state rate reviews and provide requirements for more complex lines of business.
• Prepare training materials and provide training to underwriters for implemented revisions and introduction of new products.
• Input, reformat, maintain, produce and revise current forms as needed and maintain insurance form files.
• Maintain bureau manuals and internal lines manuals.
• Prepare PDF and markup copies of documents requiring filing.
• Responsible for the compliance of company forms, procedures and rating programs within state statutes and regulations.
• Complete rate/rule & form filings with state insurance departments.
• Provides requirements for internet and intranet systems.
• Tests system changes. Assists system users in resolving their processing problems.

Preferred Skills and Experience

• 5 years commercial multi-line underwriting or product development experience
• Oral and Written Communication Skills
• Analytical Skills
• Basic knowledge of personal computers with emphasis on Microsoft Word and Excel

Preferred Education and Training

• Bachelor's degree in Business, Insurance or related field
• Completion of Program in General Insurance
• Associate in Underwriting designation

West Bend offers a comprehensive benefit plan including but not limited to:

• Medical & Prescription Insurance

• Health Savings Account

• Dental Insurance

• Vision Insurance

• Short and Long Term Disability

• Flexible Spending Accounts

• Life and Accidental Death & Disability

• Accident and Critical Illness Insurance

• Employee Assistance Program

• 401(k) Plan with Company Match

• Pet Insurance

• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates

• Bonus eligible based on performance

• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

#LI-LB1