Sales Support Representative

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Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul.

Ready to build a career? It's time to look at Taylor.

You Opportunity:

Taylor DM Brands, previously known as Amsterdam Printing, is looking for a Sales Support Representative to join the team in Amsterdam, NY. In this role you will be responsible for working directly with vendors to ensure orders ship on time. Answering vendor emails as well answering incoming phone calls from vendors. You will also be handling various Customer Service duties throughout the day.

Your Responsibilities Include:

• Responsible for responding to vendor emails in a timely manner.

• Working on a wide variety of vendor forms.

• Process call tags.

• Customer contact via phone/email to provide status updates and/or resolve concerns on orders.

• Assist with order management ensuring timely delivery, tracking information and obtaining invoices for reconciliation.

• Other tasks as required to meet team goals.

Your Shift: Monday to Friday 9:00am - 5:30pm Eastern Time.

You Must Have:

• Strong attention to details, demonstrate strong communication and organizational skills, independent judgement and problem-solving skills.

• 2 years of related/relevant experience.

We Would Also Prefer:

• Knowledge of promotional products and knowledge of shipping methods.

The anticipated hourly pay rate for this position is $18 - 19 per hour. The actual hourly pay rate offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation's total compensation and benefits package for employee.

About Taylor Corporation

https://www.youtube.com/watch?v=pdXOC8HM-NM

One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small.

Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.