Senior Key Account Manager

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

Summary:

Serves as single-point-of-contact for CenterPoint Energy's large industrial natural gas and/or electric distribution customers. Responsible for establishing and maintaining customer account relationships with the Company. Duties include: project management, issues resolution, communication of company tariffs, standards, policies and communicating with customers on energy related issues.

Essential Duties/Responsibilities:

• Sells standardized and non-standardized energy products and services profitably to targeted end-use markets.
• Review and analyze customer requested nonstandard service arrangements and provide agreement letters and contracts as required to reflect final negotiated service arrangement.
• Manages the on-going business relationships with assigned customer base by maintaining regular contact, promoting incremental products and services, resolving customer issues, negotiating creative customer solutions and renewing expiring contracts.
• Supports the internal service delivery system by working cooperatively and effectively with all members of the service delivery team.
• Provides all information necessary to service customer agreements and ensures completion of all necessary customer agreements.
• Communicates effectively with customers on an on-going basis and meets or exceeds customer touchpoint metrics through all means of communication including site visits.
• Supports local and regional Economic Development initiatives.
• Maintains a high levelof visibility in the economic development community by staying actively engaged through various communication channels and fulfilling CenterPoint Energy board levelcommitments as necessary.
• Represents CenterPoint Energy at various industry conferences, and national trade shows.
• Improves the customer experience by onboarding customers and connecting them with programs and services and appropriate pointsof contacts, while helping with issues resolution, as needed.
• Coordinate customer and Company requested outages and respond to scheduled/unscheduled outage as needed.
• Develops relationships with community and civic leaders so that CenterPoint Energy is regarded as a strong corporate citizen. Must be flexible to attend functions outside of normal work hours to represent CenterPoint Energy.

Education:

Requires a bachelor's degree in business, marketing, economics or engineering from an accredited college or university, OR a combination of education or experience providing equivalentknowledge, such as two years of college and two years of experience or one year of college and four years of experience, in addition to the experience requirements.

Experience:

Requires a minimum of two years of experience in a sales or marketing capacity, ORequivalent energy industry related experience.

We want you to know
Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

What we bring to you

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Transit subsidies
• Flexible work schedule, paid holidays and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

Job Type:Full Time
Posting Start Date: 06/04/2025
Posting End Date: 06/18/2025

This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

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