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Issue Manager III - HMI ECU

Daimler Truck North America
paid time off, relocation assistance
United States, Oregon, Portland
Jun 07, 2025

Inside the Role

The Driver Experience Customer Domain develops HMI platforms for our Daimler Truck vehicle products for our global brands and markets. We provide innovative HMI solutions to our customers and their drivers. We are seeking a highly motivated Issue Manager for one of our HMI ECUs.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of$117,000- $150,000 USD

Pay offered dependent on knowledge, skills, andexperience

Benefits include annual bonus program; 401kcompany contribution with company match up to6% as well as non-elective company contribution of3 - 7% depending on age;starting at 4 weeks paidvacation; 13+ calendar holidays; 8 weeks paidparental leave; employee assistance program;comprehensive healthcare plans and wellnessprograms; onsite fitness (at some locations); tuitionassistance and volunteer paid time off; short-termand long-term disability plans.

What You Drive at DTNA

  • Support the global development of our Daimler Truck HMI ECUs (Instrument Cluster & Infotainment)
  • Manage all global issues and their fixes for our global HMI ECUs
  • Align and ensure proper test coverage with the test instances
  • Lead other team members being involved in bug management, fixing as well as test activities
  • Ensure implementation and validation/verification of components with internal and external partners
  • Review and control issue inflow submitted by all global test instances (e.g. vehicle testing)
  • Ensure quality of issue tickets (e.g. availability of logs)
  • Pre-analyze defects
  • Ensure and track issue analysis and issue fixes
  • Definition of priorities and fixing timeline according to project requirements and release timelines
  • Interact with and coordinate global stakeholders (e.g. test instances, implementation teams, supplier, projects)
  • Report on status for testing and issues incl. risks and mitigation plans on a regular basis
  • Create documentation, reports, presentations

Knowledge You Should Bring

  • Bachelor's degree in Electrical Engineering, Computer Science or related field and prefer 5+ years of related experience
  • Tools: Jira, Confluence, Cplace, MS Office
  • Background in testing and issue management incl. processes, methodologies, and tools
  • Experience in project management
  • Experience in Engineering of commercial vehicles
  • Analytical, logical thinking, and problem-solving skills
  • Strong skills in communication and team coordination across global teams (considering different cultural backgrounds) especially with the US, Germany, and India
  • Proactive, confident, independent attitude
  • Ability to work in an environment of ambiguity and ongoing change required.

Exceptional Candidates Might Have

  • Experience: several years in issue and test management at Daimler Truck
  • Experience with Daimler Truck development processes for HMI platforms
  • Experience in Engineering of Daimler Truck products

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Portland, OR US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

  • This position is not open for Visa sponsorship or to existing Visa holders
  • Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
  • Final candidate must successfully complete a criminal background check
  • Final candidate may be required to successfully complete a pre-employment drug screen
  • Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
  • EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.

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