eDiscovery Services, Operations Supervisor

About Us:

Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States.A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.

The eDiscovery Services Operations Supervisor manages the daily operations of the eDiscovery Services Department, focusing on the technical and procedural aspects of eDiscovery processes. Reporting to the Manager of eDiscovery Services, this role is responsible for the workflows and execution of electronic discovery matters, ensuring efficient, secure, and defensible data collection, processing, review, and production. The supervisor acts as a liaison between technical teams and legal professionals to support litigation and regulatory matters, collaborating with various stakeholders for timely project delivery. The ideal candidate will have strong technical and administrative skills, take initiative with minimal supervision, and work effectively both independently and as part of a team across all office locations. This position is remote if located in a state with a Ballard office.

Why Join Us?

• Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.

• Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.

• Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.

• Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.

Your Role:

As an eDiscovery Services Operations Supervisor within our litigation team, your responsibilities include but are not limited to:

• Team Leadership: Supervise daily activities of the eDiscovery team, ensuring high-quality service delivery.

• Process Oversight: Maintain and improve operational workflows for ESI intake, data processing, hosting, and production

• Vendor Coordination: Liaise with external vendors for hosting, processing, or forensic services as needed.

• Team Projects: Ability to lead and participate in cross-functional team projects to implement new or updated technology or discovery workflows.

What We're Looking For:

• Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.

• Communication: Strong verbal and written communication abilities.

• Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.

Required Experience:

A four-year degree in Computer Science, Engineering, Digital Forensics, Information Systems, or related technical fields is required, along with over 10 years of experience in Litigation Support. Experience in a law firm is preferred. Candidates should possess demonstrated expertise in RelativityOne and other eDiscovery support software, with Relativity administration experience being mandatory. RCA certification is preferred.

A thorough understanding of the Electronic Discovery Reference Model (EDRM), electronic discovery workflows, and the litigation lifecycle is essential. Familiarity with enterprise information technology and various forms of electronically stored information (ESI) is also necessary, alongside knowledge of data privacy and the implications of cross-border data transfers.

Candidates should have a solid understanding of Microsoft Purview and email server environments, such as M365, GSuite, and Exchange, as well as experience with email archiving systems. Strong written and verbal communication skills are important, as the ability to explain complex technical concepts clearly and concisely is essential.

Ballard Spahr offers an excellent benefits package that includes medical, fertility benefits, travel and lodging expenses, prescription drug, dental, and vision coverage; life insurance, short and long-term disability; 401(k) retirement savings plan with a firm contribution and match; and a generous paid time off program. Additional benefits provided are health care and dependent care flexible spending accounts, and a health savings account; paid parental leave, firm subsidized emergency child and elder care services; family and medical leave; employee assistance program; and a pre-tax transportation program.The salary range for this position is from $160,000 - $170,000 depending upon experience and location.

Ready to Grow with Us?

If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.

At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.

Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.

The firm is not accepting resumes from search firms for this position.