Director of Information Technology Operations

At Weston Solutions, Inc. you will do meaningful work and make valuable contributions. Employee-ownership at Weston is a path to professional growth and access to diverse opportunities in a highly connected community that works together across key service areas to make a difference in the environment. Weston continues to evolve and adapt to our changing world as a premier provider of environmental and infrastructure services for over sixty years. In both the public and private sectors our teams help identify, solve, mitigate, and manage critical environmental issues to help clients achieve a more sustainable future.

The Director of Information Technology Operations (IT) is responsible for overseeing the organization's internal IT support functions, ensuring the security, efficiency, and reliability of network infrastructure, IT security, and user support services. This role requires a strategic leader with deep technical expertise and a vision for leveraging technology to enhance business operations with responsibility for managing a team of 20.

Location: West Chester, PA

Expected Outcomes:

• Network Infrastructure:
  1. Lead the design, implementation, and maintenance of robust network infrastructure to support business needs.
  2. Oversee the management of servers, and networking hardware including a continued migration to the cloud.
  3. Ensure optimal performance, reliability, and scalability of IT systems.
  4. Collaborate with stakeholders to assess technology requirements and implement appropriate solutions.
• IT Security:
  1. Develop and enforce IT security policies, standards, and best practices to safeguard organizational data and systems.
  2. Monitor and respond to cybersecurity threats, vulnerabilities, and incidents.
  3. Ensure compliance with relevant security regulations and industry standards with emphasis on CMMC.
  4. Oversee identity and access management, data encryption, and risk mitigation strategies.
• User Support Services:
  1. Manage and lead an IT support team to ensure timely resolution of technical issues.
  2. Develop user support protocols, service-level agreements (SLAs), and training programs.
  3. Optimize IT service delivery through automation, documentation, and continuous improvement.
  4. Foster a user-centric approach to IT support, enhancing technology adoption and efficiency.
• AI Initiatives:
  1. Stay abreast of advancements in artificial intelligence and implement AI initiatives to enhance IT operations and business processes.
  2. Evaluate and integrate AI technologies to improve efficiency, decision-making, and innovation.

Knowledge, Skills & Abilities:

• Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).
• 10+ years of progressive experience in IT leadership, with expertise in network infrastructure, cybersecurity, and IT support.
• Strong understanding of IT governance, compliance, and risk management.
• Experience managing IT budgets, vendor relationships, and project implementation.
• Excellent problem-solving, strategic thinking, and leadership abilities.

We fully invest in our people:Weston provides a generous,comprehensive benefits package program that offers employees high value options with solid financial protection, meeting the personal needs of its people and their families.

• Medical, Dental, Vision, 401K with base and matching employer stock contributions.
• Paid time off including personal, holiday, and parental leave.
• Life and disability plans.
• Critical illness and accident plans.
• Work/Life flexibility.
• Professional development opportunities.

Salary Range: $129,663-$171,790-$213,918