Senior Vice President, Infrastructure Operations

Tennessee Processing Center LLC seeks a Senior Vice President, Infrastructure Operations for its Nashville, TN location.

DUTIES: Design, implement, integrate, and provide full support for complex software in a multi-tiered, multi-platform environment. Advise specialists on areas to focus installation and support efforts and work with the Senior Principal to ensure operations are consistent with LOB and organization wide goals. Identify and solve highly complex and critical systems related issues to meet the objectives for the corporation. Participate in software strategic planning and consulting on platform selection, version implementation, software product recommendation, and usage of enhanced functionality. Track installations, modification, and support efforts to ensure goals are being met. Implement, integrate and provide support for middleware software in a multi-tiered, multi-platform environment, dealing with development projects that have a broad impact across the organization. Provide consulting expertise in identifying and solving highly critical middleware issues and serve as a resource on middleware issues related to policies and standards that impact middleware specialist and application support staffs across the corporation. Communicate with internal and external system users to address concerns and make sure that technical issues are dealt with appropriately. Coordinate ticket queues and handle highly complex escalated issues. Analyze repeat incident patterns to identify opportunities for cost reduction and productivity enhancements. Coordinate relationships with vendors and works with them to ensure efficient incident resolution and contribute to the achievement of area objectives. Remote work may be permitted within a commutable distance from the worksite.

REQUIREMENTS: Bachelor's degree, or foreign equivalent, in Computer Science, Electronic Engineering or a related field, and ten (10) years of experience in the job offered or in a related IT occupation. Ten (10) years of experience must include: Designing Web API using REST Protocol to cater API needs for data integration between various internal applications including CMDB, DBAR, and Application Teams; Conducting storage data collection scripting by .Net Framework, C, and XML languages for Block Storage Infrastructure; Conducting storage data collection scripting by .Net Framework, C, and XML languages for File Storage Infrastructure; Performing storage data collection scripting by .Net Framework, C, and XML languages for Object (Archive) Storage Infrastructure; Designing storage data collection scripting using UNIX Shell, .Net Framework languages for On-Prem Backup Infrastructure & Microsoft Azure; and Designing Dashboards for ITSM Data Metrics & Automated delivery of monthly chargeback data reporting. Qualified applicants please apply online at https://bnymellon.eightfold.ai/careers and utilize reference code #67264. Please indicate "referral source - advertisement - WEB."