Sr. Director, Asset Protection & Safety

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our Peoplepage to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Primary Purpose: The Senior Director of Asset Protection, Security & Safety is responsible for leading the strategic direction and execution of all asset protection and safety initiatives across retail stores and fulfillment centers in the U.S. and Canada. This role will oversee a team of Regional Asset Protection and Safety leaders and partner closely with cross-functional teams to reduce shrink, enhance operational safety, ensure regulatory compliance, and protect company assets, team members, and customers.

The successful individual will leverage their proficiency in Asset Protection to...

• Provide strategic leadership and oversight for the asset protection programs across all North America stores and fulfillment centers.
• Lead, coach, and develop a high-performing team of Regional Asset Protection and Safety leaders across North America.
• Design and implement strategies to mitigate loss, reduce shrink, and enhance operational safety using data and business trends
• Drive asset protection, security and safety programs to ensure compliance with federal, state/provincial, and local safety and security regulations.
• Collaborate with Legal, HR, Store Operations, Supply Chain, Facilities, and Risk teams to ensure an integrated approach to safety, security and asset protection.
• Oversee investigations into internal and external theft, fraud, workplace incidents, and other security matters.
• Analyze trends and KPIs to develop proactive solutions and track the effectiveness of programs.
• Serve as a crisis response lead for security- and safety-related incidents, including natural disasters, civil unrest, or workplace emergencies.
• Establish and coordinate post incident response such as garnering resources, partnering with emergency first responders and communicating efforts with the GSOC as needed.
• Evaluate and implement new technologies and tools to enhance security and loss prevention capabilities.
• Partner with law enforcement and external agencies as needed to support investigations and recovery efforts.
• Perform store visits independently and in partnership with business leaders, and direct reports, leveraging tools to improve performance, execution, and efficiencies.
• Identify safety concerns and work with business leaders to strategically foster a safety-conscious culture
• Support special events and incidents which may include providing or supplementing security coverage or coordinating contract services.

The accomplished individual will possess...

• 10+ years of progressive leadership experience in asset protection, loss prevention, and safety, preferably in a multi-unit retail and supply chain environment.
• 5+ years of experience leading retail and supply chain asset protection field teams
• Bachelor's degree in Criminal Justice, Business, Risk Management, or related field preferred.
• Wicklander-Zulawski (WZ) Interviewing/Interrogation certification required.
• Strong understanding of security and safety and regulatory frameworks.
• Experience with crisis management, investigations, and security technology systems.
• Exceptional communication, leadership, and influencing skills.
• Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions
• Ability to interpret and apply policies and procedures to various situations.
• Excellent decision-making and problem-solving abilities.
• Proficiency in Excel and PowerPoint for data analysis and presentations.
• Strong time management skills to balance multiple priorities effectively.
• Willingness to travel regularly across the U.S. and Canada.
• Flexibility to travel up to 50% of the time which will include some overnight travel
• Strong remote work capability and ability to manage responsibilities independently.

Preferred Certifications:

• LPC (Loss Prevention Certified), CPP (Certified Protection Professional), CFI (Certified Forensic Interviewer), or equivalent.

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 oremployeerelations@tapestry.com

Visit Tapestry, Inc. athttp://www.tapestry.com/

Work Setup: Remote #LI-REMOTE

BASE PAY RANGE$160,000.00 TO $190,000.00 Annually
Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.