Accounts Receivable Specialist

RTI International (RTI) is both a global research institute and a leading international development organization based out of North Carolina. At RTI, you will find work you believe in, tackling some of the most complex global challenges of our time. Our mission is to impact the wellbeing of 1 billion people by 2030 through science-based solutions in climate, education, health, and equity. Our staff promote meaningful change around the world helping people live healthier, more productive, and more independent lives.

If you are looking for an opportunity to make a real difference, RTI is the place for you. Join us in our commitment to teamwork, belonging, and the passion to change the world.

The role falls within the CFO organization supporting the execution of RTI's mission by ensuring financial stability, driving operational excellence and managing risk. Join a team of trusted partners that delivers innovative solutions and provides a seamless experience in support of RTI's clients.

RTI is seeking an Accounts Receivable Specialist who will be responsible for daily deposit reconciliation, accurately applying cash receipts to open invoices and general ledger accounts, and ensuring all financial records related to cash receipts are balanced. This role will report to the Senior Director and Assistant Treasurer. The role will be based in RTP, NC with at least one day in office per week.

Your primary responsibilities will include but not be limited to:

• Integrating and processing daily lockbox and electronic receipt files to enable automatic application of receipts to invoices.
• Investigating lockbox import errors for resolution and escalating as appropriate.
• Manually applying customer payments when automation is not possible.
• Investigating and resolving unidentified or misapplied payments in coordination with internal teams and customers.
• Preparing and submitting both remote and physical bank deposits.
• Processing customer refunds for duplicate payments in compliance with internal policies.
• Monitoring advance payments, requesting fund transfers for application to monthly invoices, and utilizing Kyriba (RTI's treasury management system) reports to record interest earned by project.
• Managing ecommerce and off-invoice transactions, notifying Billing of receipts and applying receipts to an internal invoice once created by Billing.
• Reconciling credit card receipts with ACH deposits from the merchant services provider.
• Processing credit card refunds and manage any chargebacks or disputes.
• Monitoring unidentified and advance payments using Oracle reporting.
• Processing write-offs and assisting with month-end Accounts Receivable close activities.
• Tracking and reporting on key performance indicators related to cash application performance and support Treasury with working capital metrics and Days Sales Outstanding analysis.
• Collaborating with internal teams on invoice issues and collections as needed.
• Maintaining respectful and effective communication with clients and colleagues.
• Adapting to a dynamic work environment while managing multiple responsibilities.
• Leveraging Oracle reporting and functionality to drive efficiencies.
• Performing other duties as assigned.

• High School Diploma and 6 years of experience, Associate's Degree and 4 years of experience, or equivalent combination of education and experience
• Proficiency in MS Excel, Word, Outlook, PowerPoint
• Strong analytical skills with attention to detail and accuracy
• Excellent verbal and written communication skills
• Ability to work cross-functionally and collaborate effectively
• Time management skills to prioritize and meet deadlines
• Ability to work independently with minimal supervision
• Ability to obtain necessary security clearances per contract requirements
• Commitment to RTI Values and Lead Forward behaviors, as outlined on RTI Insider
• Must be eligible to work in the US without sponsorship

Preferred Qualifications:

• Bachelor's degree preferred
• Experience with Oracle Fusion Cloud

For San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here.

RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with all applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For Applicants in Massachusetts Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The anticipated pay range for this role is listed below. Our pay ranges represent national averages and may vary by location as a geographic differential may be applied to some locations within the United States. RTI considers multiple factors when making an offer including, for example: established salary range, internal budget, business needs, and education and years of work experience possessed by the applicant. Further, salary is merely one element to our offer.

At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a generous paid time off policy, merit based annual increases, bonus opportunities and a robust recognition program. Other benefits include a competitive range of insurance plans (including health, dental, life, and short-term and long-term disability), access to a retirement savings program such as a 401(k) plan, paid parental leave for all parents, financial assistance with adoption expenses or infertility treatments, financial reimbursement for education and developmental opportunities, an employee assistance program, and numerous other offerings to support a healthy work-life balance.