Medical Assistant - Endocrinology Clinic of Minneapolis

The Medical Assistant is responsible for providing patient care to patients by assisting with diagnostic tests, procedures and treatments ordered by the physician in a family practice environment.

This is a full-time position working M-F from 7:30 am - 4:30 pm out of our Edina location.

Endocrinology Clinic of Minneapolis is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

• Prepare, stock, and clean exam room
• Room patients and document blood pressure, weight, vitals, and reason for visit
• Maintain an efficient, organized clinical flow
• Review diabetic flow sheet/blood sugars and inquire about current problems/concerns.
• Carefully review all current medications and dosages and updating list. Verify the pharmacy that they are using; if it is a mail order pharmacy add this information to a sticky note on the chart. Ask patient if they need refills.
• Review drug allergies and ask if any new drug allergies.
• When rooming a diabetic patient, ask them to take off their shoes and socks.
• Ask patients when their last eye exam was and request a copy of the documentation.
• Download blood glucose meters, insulin pumps, CGMS monitors on computer and print record for physician.
• Assist with documentation of patient data into chart
• Prep for injections, assist with minor procedures
• Ensure coding requirements are followed during entry of patient information
• Act as a prescribing delegate, including processing prior authorizations
• May also assist with any of the following:
  
  
  
  • Assist Care Coordinator with patient care services
  • Assist with medical supply inventory and ordering
  • Screen patient calls and respond to patient in a timely manner. Document all phone messages in the patient's chart
  
  
  
  
• Communicate with patients telephonically whenever required
• Take refill requests off pharmacy line and call pharmacy when approved. Process electronic refill requests daily.
• Mail letters with results to patients who are not on the patient portal.
• Work with physician(s) to respond to patient messages in timely manner. Document messages and responses appropriately within the patient chart or EMR
• Respond to messages that patients send through the patient portal.
• Fill out DOT/DM forms as medical staff completes, copy for chart and mail.
• Review incoming faxes and process paperwork helping to complete document and giving to physician to complete.
• Maintain medication room, calling pharmacy reps when samples are needed.
• Any and all other duties as assigned

Education and Experience Requirements:

• High School diploma/GED or equivalent
• Medical Assistant or equivalent
• Clinic experience preferred
• Understanding of medical terminology, anatomy, and physiology required
• Knowledge of diagnostic procedures, pharmacology, and treatment assessments preferred

Benefits & Compensation:

• Actual starting pay will vary based on education, skills, and experience.
• We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more clickhere.

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic, office or surgery center during business hours
• Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Performance Expectations - i-Health's Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say
• Service - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Clinic setting

Notes:

• Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
• This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.