Associate Quality Manager

Since 1869 we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Michael Angelo's, Pace, Pacific Foods, Prego, Rao's Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder's of Hanover.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell's...

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell's offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...

Provide overall support to the Biscuit and Bakery Business Unit by providing Food Safety / Quality responsibilities as outlined further.
Supervises the plant documentation systems, which includes the control of quality systems documents (policies, procedures, work instructions, recordkeeping) and formulas (Optiva, SAP and floor formulas). Manages the food safety inspection and corrective/preventive action programs. Supports commercialization activities for new products from special batch phase through initial production. Investigates plant non-conforming product incidents and consumer complaints, conducting root cause analysis and leading corrective action efforts. Coordinates HACCP / Food Safety Plan risk assessments and scheduled reviews.
Provides direct supervision to QA Technician / Analyst team in support of structured product inspection programs, laboratory testing, environmental monitoring, and calibration activities.

Principal Accountabilities (list in order of importance and indicate percentage of time spent on each)

What you will do...

70% - Provide overall support to the Biscuit and Bakery Business Unit as outlined below:
1. Participate in Daily Direction Setting (DDS) meetings, own mtg action items, collaborate cross-functionally with mtg representation to improve key operational metrics (SPQDC).
2. Manage documentation critical to quality systems, compliance, and formulation.
3. Support commercialization activities / new product development for the bakery.
4. Lead Food Safety continuous improvement efforts (complaint reduction, program reassessments, data collection systems, training).
5. Assess and disposition raw materials for suitability / shelf life testing.
6. Manage food safety inspection and corrective / preventive action programs.
7. Lead and coordinate other Food Safety / Quality program efforts such as SQF certification audits, facility verification / validation activities, HACCP / Food Safety Program, Raw Material Bulk Handling Systems, Food Security Improvements, etc.
8. Support sanitation program initiatives, environmental programs, cleaning verification & validation.

30% - Provide direct supervision to QA Technicians and Analyst team that support environmental microbiological monitoring program, laboratory testing activities, calibration program, structured product inspection programs, and allergen validation activities.

* Manage Pepperidge Farm QA documentation including creating new documents, revising existing documents, determining training needs, overseeing the approval and distribution processes, maintaining document control database and coordinating document reviews. Manage review, storage and archiving of quality records. Fulfill requests for data and reports (ex. Corporate, environmental).
* Manage product formulas by creating/revising plant floor formulas, ensuring alignment with approved Optiva formulas. SAP Power User responsible for creating, activating and maintaining BOMs, calculating cases per batch information, ingredient shelf-life monitoring, and creating batch assignments. Schedule and coordinate audits to ensure formula system integrity.
* Lead plant internal quality and food safety inspections.. Create and coordinate schedule, coordinate training, qualification and calibration of auditors, develop checklists, generate reports and follow-through with corrective action assignees to ensure CARs are completed, effectiveness is verified, and audits are closed. Participate in programs as an auditor/inspector.
* Champions plant traceability systems and mock recall exercises for ingredients, packaging and finished product. Executes plant-scheduled and Corporate-initiated trace exercises, including requests for mock recalls at the third-party DC level. Leads plant food defense team by conducting team meetings, audits and assessments.
* Responsible for plant analytical, physical, chemical, and microbiological testing program by performing sampling and testing, reporting results, analyzing for trends and coordinating corrective action. Responsible for validation of sampling and test methods. Includes finished product, ingredient, process, shelf-life and environmental testing and programs. .
* Lead investigations of in-plant quality incidents (foreign material, nonconforming product) and consumer complaints, identifying root causes and facilitating corrective action with plant teams. Interprets and reports consumer complaint data trends and facilitates action plans.
* Function as HACCP / Food Safety team member responsible for conducting risk assessments and organizing program reassessments for continuous improvement.
* Identify opportunities and design plans for expanded use of the plant electronic data collection system, anticipating future applications.
* Crosstrain in other QA tasks to function as back-up to QA team members.
* In the absence of the Quality Assurance Supervisor, the appropriate responsibilities will be shown utilizing the organizational chart to cover critical food safety responsibilities
* In the absence of the QA Manager, assume responsibility for the Quality Assurance department, including facilitating and/or directing resolution to issues as it relates to food safety and quality. This involves substitution for QA personnel on vacation or not at their job.

Job Specifications (Knowledge, skills and abilities normally required for competent performance in the job)

Who you will work with...

Operations, Maintenance, Quality, HR, shipping and receiving, Corporate

What you bring to the table...

High diploma or GED

4+ years' experience Consumer Products Group

It would be great to have...

Bachelor's Degree or relevant experience

4+ years in food industry, sanitation experience preferred
Experience in the food industry plant environment with an understanding of manufacturing processes
Practical knowledge and application of food safety principles (ex. Regulatory, PCQI, HACCP, SQF, GMPs, food microbiology)
Practical knowledge and application of quality systems
Strong technical acumen - ability to troubleshoot a problem, involve other stakeholders as necessary, and brainstorm potential root causes.
Strong interpersonal skills and leadership abilities
Strong verbal and written communication skills

Effective abilities in organizing and deductive thinking
Computer skills including proficiency with Microsoft Office software, able to master other software
Proficient knowledge of SPC
Able to communicate at any organizational level
Effective presentation skills
Promotes engagement & diversity
Ability to work effectively lead by example and coach others within a team-based high performing organization

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.