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People Development & Engagement Specialist

Stratton Mountain Resort
parental leave, sick time, 401(k)
United States, New Hampshire, Lebanon
Jun 28, 2025
Year Round
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
  • Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
  • Free or discounted multi-resort dependent season passes
  • Free or discounted IKON pass
  • Discounted golf & fitness center memberships
  • Employee childcare rates & discounted seasonal programs
  • Retail + F&B discounts
  • Friends & family tickets
  • Onsite medical clinic
  • Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
  • 401(k) plan with company match
  • Discounted tuition plan
  • Paid parental leave
  • Paid sick time, FTO, Vacation


Additional perks & benefits for year round employees

POSITION SUMMARY

In this role, you'll bring our culture and values to life through impactful training programs, thoughtful onboarding, clear communication, and meaningful engagement initiatives. You'll play a key role in ensuring team members feel connected, informed and inspired to thrive at Stratton. This is a full-time year-round benefit eligible position. The salaried compensation range for this role is $50,000 - $60,000 annually.

ESSENTIAL DUTIES

  • Design and deliver employee training and orientation programs
  • Lead guest service training initiatives that elevate the employee and guest experience
  • Partner with managers to create seasonal and role-specific learning opportunities
  • Manage orientation logistics and support onboarding processes
  • Oversee internal communications (SharePoint, Teams, newsletters, Employee App, updates)
  • Plan and promote employee engagement events
  • Administer rewards and recognition programs, including service awards to celebrate employee excellence and milestones
  • Track and analyze training and engagement metrics to identify improvement opportunities
  • Collaborate with resort leaders and HR team to foster a positive, values-based culture
  • Provide general HR support as needed across functions
  • Additional duties as assigned


EDUCATION & EXPERIENCE REQUIREMENTS

Education:

  • Highschool Diploma, or equivalent, required
  • Bachelor's degree in business, communications, education, or related field, preferred
  • Direct experience is valued in lieu of formal education


Experience:

  • 2+ years of experience in training, employee development, communications or HR


QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

  • Strong written, verbal, and presentation skills
  • Excellent organizational skills and attention to detail
  • Proficiency in Microsoft Office and the ability to learn new software quickly
  • Passion for people, curiosity, and a proactive approach
  • Experience in training, engagement, and/or internal communication strategies
  • Ability to communicate complex ideas clearly and deliver engaging content
  • Willingness to support seasonal and operational initiatives across the resort


PHYSICAL DEMANDS AND WORKING CONDITIONS

This role requires a consistent presence on weekends and holidays to support operations, as well as occasional evening shifts to assist with engagement events and resort needs.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.

An Equal Opportunity Employer
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