Sales Service Lead Driver

Check out this video to learn more about our Stores!

Some of our Benefits include:

• Healthcare Benefits available on the first day! You take care of our customers, so we take care of you!
• Immediate Retirement Savings - 401(k) retirement plan with company match! No waiting period required!
• Company Profit-Sharing (which means the money comes back to you) after you have been employed for 90 days!
• 2 weeks vacation first year plus 7 days flex time as well!

Essential Functions:

Delivery:

• Provides superior customer service to all customers through safe, timely, and efficient deliveries of products.
• Builds and maintains good customer relationships.
• Accurately collects customer payment. Safeguards company funds and follows banking policies.
• Collaborates with store and sales management to communicate and resolve customer concerns.
• Completes check-ins in a timely manner.
• Performs daily pre/post trip inspection of vehicle and equipment.
• Manages paperwork in order to complete customer pick-ups or credits.
• Performs equipment checks and reports mechanical issues and damages. Maintains cleanliness and ensures completion of routine maintenance of delivery vehicles.
• Lead drivers are responsible for training new drivers on company procedures, safety protocols, and route navigation.
• May be asked to assist with reports on driver performance, route efficiency, and other relevant metrics.
• May support accident follow up ride-alongs and provide feedback to the Store Manager on performance.

In Store:

• Accurately locates and picks customer orders in-store.
• Ensure accurate and efficient processing of customer purchases through the point of sale. Ensure security of assets including cash, checks, and merchandise by following policies and procedures.
• Accurately receive and merchandise products, ensuring proper rotation and product quality, end cap and planogram execution, top stock, freezer, cooler and backroom organization.
• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• Punctuality, problem solving, and attention to detail.
• Ability to communicate effectively verbally and in writing.
• Ability to work independently and also function in a team environment.
• Goal oriented with a positive "can do" attitude.
• Ability to read, write, understand, and communicate in the English language.
• Ability to adhere to all safety regulations and procedures.
• Ability to meet the physical demands of this job including lifting, pulling, and pushing products
• Basic knowledge of a computer, including Google applications.

Equipment / Tools / Technology:

• Delivery van and box truck
• On-board computer and handheld scanner
• Two-wheel cart with a load weighing up to 350 pounds
• Uses dollies and other safety equipment to aid in the lifting and carrying of products
• Point of sale
• Cart

Education & Minimum Experience Requirements

• High School Diploma (or equivalent) plus one year previous driving experience and one year experience in customer service or related field
• Must have or be able to obtain a DOT Physical
• Must have been in the Van Delivery Driver or Sales Service Box Truck Driver role for at least one year
• Valid Unrestricted Driver's License required, CDL preferred
• No drug or alcohol offenses in the last 3 years
• Must be 21 years of age or older

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.