Cityworks Technical Analyst III/Business Analyst

Timmons Group is currently seeking an experiencedBusiness Analystto join our Asset Management group. Remote candidates may be considered depending on experience. The successful candidate will use their workflow and technical expertise as well as project delivery experience to support our clients with the implementation of geospatial-based technology solutions through the entire community development life cycle--from requirements to rollout. The successful candidate will work with our clients to understand their business processes, workflows, and needs on multiple levels (from a technical, functional, practical, and end-user perspective). The candidate will be a highly engaging individual who will work with creative and technical team members to design, configure, develop, test and deliver awesome solutions through an iterative methodology. We are looking for candidates who are passionate about working with teams to solve problems, who take ownership of tasks and who are willing to ask questions and share opinions.

Essential Duties and Responsibilitiesof a successful candidate include but are not limited to:

• Provide consultation and business analysis to design, configure and document technology-based solutions
• Work on multiple projects of varying duration, size and complexity
• Elicit, translate and simplify requirements
• Document and organize acceptance criteria for user requirements
• Motivate teams to work together, communicate and over-deliver
• Provide outstanding customer service
• Work with project teams during all phases of the project life cycle including requirements gathering and analysis, design, configure/build, test, training, deployment, and support
• Facilitate community development requirements meetings with clients and internal teams
• Define improvements to business processes, assist decision-makers in gathering information to make decisions and help quality assurance test solutions

Skills/Requirementsof a successful candidate include but are not limited to:

• Bachelor's degree in an engineering, computing or business-related field
• At least 5 years of Cityworks PLL (or similar software) experience focused on engaging others in the delivery and execution of technical solutions and service deliverables preferred
• Knowledge of Esri cloud, desktop, web and mobile product lines desired
• Experience with practical community development software development; prior geospatial and community development experience a plus
• Strong problem-solving skills
• Flexibility and creativity in order to adapt and adjust to each team, each project and each client
• Ability to travel up to 25%+ of the time (post COVID)
• Excellent communication skills; must communicate effectively with our internal development team and external clients
• Ability to work with a diverse team and manage multiple projects simultaneously
• Detail oriented and well organized
• Self motivated

The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are looking for high energy, creative, flexible, patient, self-starters who are willing to work at a dynamic pace. Candidates must share a commitment to our company's Vision, Mission and Shared Values.

Timmons Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status.

Timmons Group is a multi-disciplined firm recognized nationally as a "Best Firm to Work For". We help government and private clients alike to scale and grow through GIS services. With over 30 years providing expert GIS services, our award-winning team is ready to provide the flexible services to meet the needs of any organization. Our service expertise ranges from traditional GIS architecture and system configuration to custom application development to Enterprise Asset Management. We pride ourselves in being technology professionals that differentiate our services with unrivaled customer service. We are dedicated to solving challenges and helping our clients achieve their vision. For more information, visit www.timmonsgis.com.

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