Sr. Director, Clinical Strategy and Operations - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As the Sr. Director, Clinical Strategy and Operations you will play a pivotal role in shaping and executing the Clinical Consulting vision and strategy spanning clinical consulting, coding, drug trend, and programs. This key leadership position drives strategic and operational excellence across multiple teams ensuring alignment of PBM clinical priorities with strategic goals and objectives of the overall organization and clients. You will work collaboratively with leaders and teams across Optum to ensure cross-functional alignment, efficiency, and partnerships.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Lead critical projects related to streamlining the clinical consulting and coding operational model, ensuring efficiency and collaboration across enterprise partner teams
• Develop and manage prioritization processes for that drive client experience, clinical program growth and innovation, and drug trend
• Help create a cohesive business roadmap aligned with organizational objectives, ensuring clear integration and execution with key delivery partners
• Identify and lead strategic initiatives on behalf of the CCO and Clinical Consulting leadership team (e.g. - talent/consultant upskilling, product enhancements/penetration, high-priority trends, consultant ad-hoc client or stakeholder needs)
• Establish formal alignment processes that foster collaboration among key stakeholders to enhance business strategy development and execution across functions
• Develop and track KPIs/MBOs to align with goals, ensuring progress is monitored and maintained across the leadership team
• Consistently looks at existing processes, methods, and materials to find opportunities for improvement

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of healthcare, PBM, or pharmacy experience developing and leading end-to-end transformation programs (e.g. clinical strategy, clinical programs, client/patient experience, technology implementations)
• Experience driving client experience, clinical program growth and innovation, and drug trend organizational objectives, ensuring clear integration and execution with key delivery partners
• Experience establishing formal alignment processes that foster collaboration among key stakeholders to enhance business strategy development and execution across functions
• Experience developing and tracking KPIs/MBOs to align with goals, ensuring progress is monitored and maintained across the leadership team
• Experience driving operational efficiency in matrix delivery environments
• Experience initiating large programs or projects and providing end-to-end leadership across multiple functions and matrix partner teams
• Experience effectively interpreting, evaluating and summarizing key information and presenting at various levels
• Experience synthesizing, communicating and storytelling complex topics to executive audiences
• Basic competency in Microsoft Word, Excel, PowerPoint, Teams, and Outlook
• Ability and willingness to travel up to 20%

Preferred Qualifications:

• Proven formalized product management or development skills
• Proven formalized leadership skills training
• Proven formalized presentation skills training

Competencies:

• Proven ability to foster innovation
• Proven self-starter with positive attitude who exemplifies UHG/Optum core values Proven excellent written, communication, and interpersonal skills (moved this and below to competencies)
• Proven exhibits a growth mindset
• Proven to prioritize customer-centric activities
• Demonstrated high level of critical thinking
• Demonstrates the ability to effectively engage with other leaders

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.