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Facilities Planner, Hard Services & Operations

JLL
parental leave, paid time off, 401(k)
United States, Massachusetts, Devens
Jul 11, 2025

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: Plans maintenance activities for multiple trades by identifying resources and material requirements to schedule and coordinate repair work. Candidate must be skilled in estimating complex repair requests, have strong computer skills and be competent at planning in a complex GXP environment. Detailed documentation, and follow-up of all tasks required for a building-based maintenance team. Have necessary skills to effectively communicate with all involved departments representatives, and all internal and external customers. Support Pharmaceutical/Biotech and FM supplier goals and department business initiatives.

What your day-to-day will look like:

  • Work with Maintenance Supervisors to plan and schedule work for multiple trades including but not limited to: Electrical, Plumbing, General Maintenance, Mechanical, Architectural.
  • Coordinate with Trades supervisors, tradesmen, stock support, EHS, Quality, sub-contractors, customers, and predictive maintenance.
  • Maintain intermediate to high computer skills necessary to access CMMS work order systems (Maximo/Crowd Comfort), update equipment history, and access parts/material inventory management system.
  • Develop and document detailed job packets for corrective maintenance that can be utilized to build a library.
  • Coordinate and lead weekly meeting Schedule/Planning meeting.
  • Must be able to proficiently complete in field walk downs of work requests.
  • Provide input to department metric reporting.
  • Read, understand and abide by equipment SOP's, and both GxP and non GxP files.
  • Coordinate proper safety permitting and provides control of shutdowns, startups, and building services in support of building projects.
  • Obtain vendor bids and coordinate vendor services to supplement on site resources.
  • Communicate clearly, understand and acknowledge verbal instructions, and be able to read and interpret work from drawings, written work orders, sketches, blueprints, and technical manuals.
  • Estimate work-order completion times and compare to actual.
  • Continuously improve PM effectiveness through optimizing work, detail, and parts required.
  • Add new assets, parts, job plans, or other maintenance items to the CMMS (Maximo) system.
  • Perform other job-related duties and special projects as assigned.

Work Schedule:

  • Dayshift - Monday through Friday with special projects may be required outside of regular hours.

Preferred experience and technical skills:

  • Associate Degree or Technical School equivalent
  • +5 years CMMS (Maximo) experience
  • Prior maintenance planning and coordination experience.
  • Pharmaceutical/biotech maintenance, manufacturing, or research facilities experience
  • Experience tracking and reporting Service Level Agreement (SLA) performance indicators
  • Experience with safety permitting and building services control systems
  • Familiarity with GxP environments and compliance requirements

Required experience and technical skills:

  • 5+ years' experience working in a multi-trade environment
  • Work with Maintenance Supervisors to plan and schedule work for multiple trades.
  • Ensure vendors are properly trained on safety protocols, provide leadership and instruction throughout projects, and verify work orders are completed properly when jobs are finished.
  • Proficiency in various computer programs including MS Word, Excel, Outlook, and Project
  • Excellent organizational, verbal and written communication skills
  • Detailed understanding of effective scheduling, estimating, and workflow processes in a maintenance environment
  • Ability to track, verify, and maintain high team performance levels based on established metrics
  • Strong analytical thinking skills
  • Team player committed to working in a quality environment with ability to work independently
  • Ability to maintain professional and customer-oriented relationships
  • Understanding of customer requirements and coordination with other support teams
  • Must be able to read and interpret work from drawings, written work orders, sketches, blueprints, and other instructional or technical manuals.
  • Valid Driver's License

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Estimated total compensation for this position:

75,000.00 - 95,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site -Devens, MA

Job Tags:

Art Sketches, Art Sketches, Biotechnology, Blueprints, Building Services, Communication, Computerized Maintenance Management Systems (CMMS), Computer Literacy, Construction Projects, Corrective Maintenance, External Customers, General Repairs, IBM Maximo Manage, Key Performance Indicators (KPI), Maintenance Operations, Maintenance Planning, Manufacturing, Meeting Organization, Metrics Development, Metrics Reporting, Microsoft Excel, Microsoft Outlook, Microsoft Word, Organizing, Pharmaceutical Industry {+ 11 more}

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

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