Sr. Employee Relations Specialist - Remote

Symetra is seeking a Senior Employee Relations Specialist to join our Talent Management Team!

About the role

As a key member of Symetra's Talent Management team, you will handle complex workplace investigations and proactively find opportunities to enhance the employee experience. You will collaborate closely with HR, legal counsel, and other business partners to ensure fair, respectful, and inclusive outcomes.

What you will do

• Employee Relations (ER) Case Management
  
  
  
  • Serve as the lead investigator for employee relations cases, ensuring detailed and complete documentation.
  • Handle various types of ER investigations, including alleged harassment, discrimination, misconduct, and policy violations.
  • Conduct interviews, analyze data, and document case details through comprehensive case notes and reports.
  • Collaborate with legal, corporate security, and other members of HR to understand relevant laws and make informed recommendations.
  • Foster psychological safety and trust throughout the investigative process.
  
  
  
  
• Process Improvement & Reporting
  
  
  
  • Develop and refine ER processes in collaboration with Talent Management and Legal.
  • Create timely and accurate documentation, reports, and training materials.
  • Assess and analyze ER trends to identify systemic issues and recommend improvements.
  
  
  
  
• Coaching & Compliance
  
  
  
  • Provide guidance to managers and HR partners on employee relations and employment law.
  • Review policies and communications to ensure clarity, fairness, and inclusivity.
  • Stay current on legal and regulatory changes affecting the workplace
  
  
  
  
• Special Projects
  
  
  
  • Contribute to cross-functional HR initiatives and projects that support a positive and equitable workplace culture.
  
  
  
  

What we offer you

Benefits and Perks

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $77,600 - $129,400 plus eligibility for annual bonus program

Who You Are

• High school diploma or equivalent required. Bachelor's degree or equivalent experience preferred. PHR or other HR certifications preferred.
• 5+ years in Human Resources/Employee Relations with experience in employment law and conducting employee investigations.
• Ability to build psychological safety.
• Complete tasks effectively in high-stress, sensitive situations.
• Maintain objectivity and confidentiality with utmost integrity.
• Strong written and verbal communication, interpersonal, and relationship-building skills
• Excellent organizational skills and attention to detail.
• Ability to handle multiple complex cases simultaneously.
• Proficiency in Microsoft Office and HRIS systems.
• Understanding and commitment to Diversity, Equity, and Inclusion principles.
• Ability to work independently and prioritize tasks.
• Some minimal and infrequent travel required.

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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