Hospital Services Educator

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

Develop and manage job specific education for Hospital Service team members via slide presentations, training guides, and SOPs. Assist with onboarding and support new hire Healthcare Specialists, Program Managers, Service Supervisors and Service Managers.

* Manage training assignments in training tracker which includes a training summary and project due date.
* Delivery and schedule WebEx training calls with all pertinent team members.
* Manage training resources including, WebEx recordings, post training emails, FAQs,
* Maintain key distribution lists for Hospital Service field-based positions
* Develop clear and concise email communications supporting training topics
* Respond to all phone calls and emails from Hospital Service team members to provide answers/resolutions to questions and information needed to assist the team member
* Possess level of technology knowledge to enable you to utilize electronic technology to deliver and complete training resources, including but not limited to PowerPoint, word, excel, etc.
* Continuously study and maintain current competency regarding Stericycle's Hospital Service supported programs: IWSS, Rx Compliance, Haz, Sharps and CsRx.
* Collaborate with sales, marketing, customer service and other departments to develop cross departmental training resources and SOPs
* Manage Hospital Service Mentor calls. Maximize time and communication efforts by preparing an agenda for each call. Invite content matter experts as needed. Capture meeting minutes and share with team members and their managers post call. Leverage knowledge and experience from the mentors during the development of training materials
* Perform other duties and responsibilities, as assigned

* Bachelor's degree or equivalent experience as an in person and remote trainer
* 3+ Years of Experience, as a Healthcare Specialist or equivalent regulatory experience pertaining to the EPA, DEA, FDA in Healthcare
* Must be able to guide Hospital Service team members on where to find answers to complex questions about Stericycle services

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.

Stericycle is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.