Capri Booking & Office Manager

Who We Are

The Capri is an historic arts venue and gathering place in North Minneapolis where creativity, community, and culture come together. As a vibrant hub for artistic expression and civic engagement, the Capri offers a unique range of experiences-from feature films and documentaries to live music, theater, dance, and visual art. Our programming is rooted in the Northside and extends across the Twin Cities metro, serving youth, families, artists, and audiences alike.

The Capri is operated by PCYC, a nonprofit that has served North Minneapolis since 1954. Rooted in the community, PCYC ignites a spirit of inspiration, connection, and growth. As a program of PCYC, the Capri remains deeply committed to equity, access, and impact through the arts.

Why You'll Love Working Here

At the Capri, you'll be part of a passionate, mission-driven team working at the intersection of art and community. This is a place where the power of the arts uplifts and connects, where young people are nurtured to reach their full potential, and where the Northside's beauty, strength, and creativity are celebrated every day. If you're energized by meaningful work, artistic innovation, and community-building, you'll thrive here.

Wages and Benefits

$23.10 - $25.50 per hour, depending on qualifications and experience; Generous paid time off (PTO), plus 12 paid holidays; competitive health, dental, and vision insurance; Health Savings Account (HSA), and options for Flexible Spending Accounts (FSA). There is employer paid basic life with the option for additional coverage paid by the employee. The employer pays for Accidental Death and Dismemberment (AD&D) insurance and long-term disability insurance. PCYC sponsors a retirement plan with 25% match on your first 4% and immediate vesting.

Schedule

This position works an average 40-hour flexible schedule that may occasionally include evening and/or weekend hours.

A Typical Day in the Life...

A typical day as PCYC's Capri Booking & Office Manager provides an opportunity to drive revenue growth, support vibrant programming, and ensure smooth, professional client and event experiences at the Capri Theater. Your work will support the overall success of the facility and its programs, and will include the following:

Booking & Event Coordination

• Collaborate closely with the Capri Director to meet or exceed revenue goals through strong client relationship management and a seamless booking process.
• Schedule and lead client meetings and venue tours, ensuring all production requirements are clearly defined.
• Create and manage proposals, invoices, and presentation agreements; collect payments and liability insurance documents in advance.
• Attend weekly Capri staff meetings and provide detailed briefings for all upcoming events.
• Ensure successful event execution by delivering accurate run-of-show information to the Capri team, including the Director, Operations Manager, Technical Production Manager, and Audience Services Manager.
• Assist the Capri Director in building budgets for Capri productions and presentations, anticipating both expenses and revenues.
• Submit marquee updates for each event to the Audience Services Manager and website updates to the Communications Director, both with Capri Director approval.
• Educate clients on Capri policies, procedures, and security practices to protect the facility.
• Maintain a comprehensive Capri calendar and a detailed client/vendor database.
• Cultivate new business through networking, venue tours, and coordination with Marketing and Communications.

Office Management

• Oversee daily operations of the Capri office, maintaining organized calendars, files, and resources.
• Order and manage office supplies to support all areas of the Capri Theater.
• Organize and update staff schedules to ensure proper coverage and workflow.
• File contracts, agreements, insurance documents, and related materials for all events and programs.
• Prepare and distribute detailed Event Briefings with full contact information for clients, vendors, technicians, and creatives.
• Track and manage Event Reports from the Audience Services and Technical Production Managers, ensuring sign-off and delivery to the Capri Director.
• Evaluate events in collaboration with the Capri team, using Event Reports to support improvements in efficiency and execution.
• Assist the Capri Director with newsletters, marketing materials, grant reports, and budget tracking.
• Provide budget updates, revenue, and expense reports to the PCYC Executive Director and Director of Finance and Administration.

Who You Are

• You have at least 3 years of experience in arts administration.
• You hold a minimum 2-year degree, preferably with a focus in Theater or Event Coordination.
• You value diversity of thought, background, and perspective.
• You bring excellent interpersonal and team collaboration skills.
• You possess strong project management and oversight abilities.
• You are familiar with arts and community resources in the Twin Cities that may benefit clients and programs.
• You are proficient in Microsoft Office, especially Excel, and maintain well-organized digital files.
• You manage multiple tasks independently while maintaining high attention to detail.
• You demonstrate impeccable communication and diplomacy in client and team interactions.
• Preferably, you have a valid driver's license, access to reliable transportation, and the ability to meet PCYC's driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit.

Diversity and open expression are fundamental to the work of PCYC. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran's status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the hiring process. If you apply for this position, you may see references to MACC in some online materials.

PCYC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See E-Verify's official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf. See E-Verify's Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf.