Academic Advisor

The Academic Advisor assists students in making informed decisions about academic matters including advisement on programs, admission, registration, financial aid, and related topic areas. This position supports administration, the Student Services team, and instructional staff.

Responsibilities:

Provide academic advising to current students regarding programs of study, program qualifications, course content, course selection, prerequisites, recommended course load, advanced standing process, registration, and graduation.
• Meet with new and continuing students to provide information and advisement to students regarding programs, registration, financial aid, waiting lists, and related topic areas.
• Assist incoming students with the admissions process.
• Assist other enrollment management functions to ensure successful matriculation and retention of students including assessment, advisement, admission, orientation, and registration.
• Respond to student concerns/problems by advising or referring students to appropriate College resources.
• Inform new and continuing students about the services and resources available at the college to help them be successful as a student at CVTC.
• Assist students in developing academic plans to achieve desired goals.
• Evaluate transfer credits and advise students regarding transferability of courses to and from CVTC.
• Assist students with degree audit process; refer to faculty, registrar, and academic deans when appropriate.
• Resolve student questions or concerns on academic policies, procedures, and standards.
• Coordinate and conduct group advisement sessions for new and continuing students.
• Answer questions and provide correct information to continuing students regarding when to register and resolves issues regarding incorrect time-tickets for students.
• Assist students in complying with administrative and program requirements such as scheduling, registration, and course withdrawal.
• Assist students with student record processing and procedures (graduation audit, R-list, FAQs with course scheduling, program requirement sheets, course selection, and documented substitutions, etc.).
• Assist students in accessing career instruments and job placement technologies.
• Refer students to CVTC student success specialists when appropriate.
• Provide leadership in marketing CVTC programs, facilitating effective student matriculation through assessment, and vocational advisement.

Required Knowledge, Skills and Abilities:

• Ability to work effectively in a team environment as well as the ability to work independently toward department goals.
• Thorough knowledge of College resources and the ability to identify resources appropriate to the students for success at CVTC.
• Ability to interpret and communicate College policies and procedures.
• Direct knowledge of college readiness and career exploration instruments.
• Ability to use judgment, discretion, and decision-making skills in dealing with confidential and sensitive issues.
• Ability to resolve conflict.
• Ability to complete and keep accurate student records.
• Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
• Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
• Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
• Ability to recognize personal biases, adapt to different cultural situations, and demonstrate a commitment to respectful interactions with persons of various ethnic, cultural, socio-economic, or educational backgrounds.
• Advanced knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel and integrated database applications (e.g. Banner).
• Ability to work a flexible schedule.

• Bachelor's degree in Education, Vocational Rehabilitation, School Counseling, Higher Education, Mental Health Counseling, or related field with a minimum of four years related experience required; master's degree in a related field as above, with a minimum of two years of related experience preferred.
• Minimum of two years of related experience in a student services area; including experience in advising and registration.
• Post-secondary experience preferred.
• Spanish or other bilingual capabilities advantageous.

In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.

The College is seeking to attract diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.

2025 annual benefits include:

• 3 - 4 weeks of paid vacation time based on years of service
  
• 11 paid holidays
• Paid winter break - varies each year based on academic calendar and, at a minimum, includes days between Christmas and New Year's holidays (some exceptions may apply for essential workers)
• Paid summer break - the week of July 4th
• 4 paid personal days
• 3 weeks (15 days) paid sick time annually for absences due to illness, injury, or doctor and dentist appointments of the employee, dependent children, spouse, or parents of the employee or spouse; cumulative to 135 days (1,080 hours)
• Paid bereavement time
• Paid volunteer time
• Tuition reimbursement up to $2,500 annually (eligibility requirements apply)
• Health insurance for employee, spouse, and dependents with attached Health Savings Account (HSA); CVTC contributes $3,400 annually for a family plan or $1,700 annually for a single plan to your HSA
• Wellness incentive of up to $600 for employees enrolled in CVTC's health insurance
• $2,500 cash-payment in lieu of CVTC health insurance coverage for employees who have credible coverage through another source
• Dental insurance for employee, spouse, and dependents
• Vision insurance for employee, spouse, and dependents
• Life and long-term disability insurance premiums paid by CVTC
• Wisconsin Retirement System (WRS), CVTC matches 6.95%, vested at 5 years of credible service
• 403(b) tax deferred annuity program
• 457(b) deferred compensation plan
• Section 125 flexible spending accounts
• Employee Assistance Program (EAP)
• Professional development
• Certified Gold Level Family Friendly Workplace (FFW)
• Access to expansive collection of college and public library resources for personal and professional use
• Free or low-cost services offered by CVTC program students, such as computer repair, automotive repair, Shear Inspiration Salon and Spa, aesthetician services and 620 West restaurant and culinary pop ups

Benefits begin on the first date of employment (i.e., there is no waiting period).

CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Vice President of Talent & Culture, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711