New
Business Analyst
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![]() United States, Michigan, Allen Park | |
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TEKsystems has a client that has an opportunity to assist in the migration of PC Renewal operations and asset management to ServiceNow - Hardware Asset Management (HAM). This position will be part of the PC Asset Management implementation team, dedicated to supporting global customers. This role is ideal for individuals who are adept at navigating dynamic environments and are committed to delivering exceptional value in alignment with our customers' mission-critical objectives.
*Responsibilities:* *Develop and implement ServiceNow HAM solutions in alignment with client needs related to PC Asset Management *Collaborate with functional teams, lead technical solution design sessions, and contribute to process improvement and documentation. *Design, test, and troubleshoot workflows associated within the ServiceNow platform as it relates to the PC Renewal business. *Manage the platform and data, ensuring the smooth operation of IT Asset Management processes. *Ensure global alignment for organization setup of stockrooms, program offices, and other aspects of PC Renewal ServiceNow workflows and operations including but not limited to consistent global process roll out. *Audit teams to ensure processes are being followed. *Assist with the training of Planning and Operational staff. *Qualifications:* *In-depth knowledge of IT Asset Management processes and best practices. *Willingness to learn and be self driven. *Excellent communication skills. *Familiarity with Agile development methodologies and ITIL v3 or v4 Certification preferred. *Must be available to work from 8AM EST to 5PM EST. *Skills* Business Analysis, ServiceNow, Requirement Gathering, Business Requirements, User Stories *Additional Skills & Qualifications* Great Communication, Ability to collaborate with all levels of leadership *Pay and Benefits* The pay range for this position is $40.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a hybrid position in Allen Park,MI. *Application Deadline* This position is anticipated to close on Jul 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |