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Human Resource Generalist

Watts Water Technologies
paid time off, paid holidays, employee discount
United States, Massachusetts, North Andover
815 Chestnut Street (Show on map)
Jul 16, 2025

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead.

Reporting to the Director of Human Resources, the HR Generalist is a customer-centered role supporting all levels of employees within the Fluid Solutions organization. The HR Generalist will partner with cross-functional teams across the business, and will be responsible for recruiting, employee relations, compensation processes, benefits, training, employee engagement and special HR projects. The HR Generalist will be an active member of the overall HR team and will provide support for all on-going HR projects and initiatives. You will foster a workplace culture that exceeds employee expectations and embraces a continuous improvement mindset.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

  • Ensure compliance with employment laws and regulations.
  • Provides support in compliance areas of human resources including but not limited to employee relations, job evaluation, compensation management, benefits administration, training, AA/EEO, leave management and ADA.
  • Collaborate with managers to understand staffing needs while partnering with Talent Acquisition to facilitate recruitment efforts.
  • Conduct interviews, assess candidate qualifications, and participate in the selection process.
  • Participate in the onboarding process for new hires, ensuring partnership with managers for seamless integration by creating immersion plans, drafting new hire announcements, and completing other new hire tasks.
  • Maintains a high level of visibility, accessibility, and interaction with client groups.
  • Partner with the HR Director to support the performance management process, providing guidance to managers and employees on performance expectations and development opportunities.
  • Assist in the implementation of individual development plans and performance improvement plans as needed.
  • Partner with Talent team to identify formal learning opportunities for employees based on skill gaps and business needs.
  • Generate HR reports and analytics such as headcount reports, performance reports and more.
  • Coach and counsel employees, front line leaders and managers on employee relation matters, performance management and conflict resolution.
  • Utilize an empathetic approach to understanding employee concerns, answer questions and help employees through organizational change.
  • Conduct investigations into employee complaints, providing recommendations for resolution. Partner with the HR Director and the legal team as appropriate for all ethics related issues.
  • Partner with the Employee Engagement Committee and Watts Cares to coordinate various employee engagement and community activities.
  • Participate in or lead HR projects and initiatives as assigned

EDUCATION:

  • Bachelor's Degree in Human resources or related field is required
  • Professional HR certification a strong plus.

EXPERIENCE:

  • 5+ years of HR experience
  • Demonstrated ability to effectively partner with all levels of the organization, driving communication and change management
  • Ability to interpret company goals, strategies and values to inspire an inclusive and engaged workforce
  • Experience using HRIS systems for data management and data metrics to guide decisions. Workday experience preferred.
  • Ability to problem-solve and analyze situations to identify potential issues and propose solutions to mitigate risks.
  • Drive employee relations, performance management and engagement activities
  • Demonstrated ability to train management skills and manager accountability
  • Strong organizational and time management skills.
  • An empathetic approach to understanding employee concerns.

COMPETENCIES:

  • Outstanding verbal, written and presentation communication skills
  • Relationship management and demonstrated ability to establish trust and credibility with designated employee group(s)
  • Maintains highest level of integrity, ethics and confidentiality, flexibility and adaptability to changing priorities and projects
  • Strong collaboration skills and ability to project manage within a larger Americas HR organization
  • Enables and embodies curiosity with a strong desire to grow professionally, expanding HR professional toolkit
  • Data-driven, analytical mindset

*PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

*WORK ENVIRONMENT:

  • Work in office environment
  • May occasionally be required to perform job duties outside the typical office setting

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

  • Competitive compensation based on your skills, qualifications and experience
  • Comprehensive medical and dental coverage, retirement benefits
  • Family building benefits, including paid maternity/paternity leave
  • 10 paid holidays and Paid Time Off
  • Continued professional development opportunities and educational reimbursement
  • Additional perks such as fitness reimbursements and employee discount programs
  • Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

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