Description
TTCU Federal Credit Union is seeking a Mortgage Loan Officer who is passionate about helping members achieve their dream of homeownership. In this role, you'll guide members through the mortgage process from application to closing-providing expert advice, personalized service, and financial solutions tailored to their needs. We're looking for a motivated, detail-oriented professional with strong communication skills and a heart for service. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the opportunity for you.
Supervises:
None
Essential Job Functions and Responsibilities:
- Submits loans to underwriting along with a final overview of analytical findings and a recommendation regarding the loan to management.
- Generate production (sales) of existing clients that may not be taking advantage of TTCU's mortgage products via outbound phone calls, email, and other electronic forms of communication.
- Educate and advise members on the home buying process and how to best determine the right mortgage loan option; interview applicants in person or over the phone in order to provide and obtain information needed to originate the loan process, including review of the member's application; schedule meetings to obtain detailed loan information, evaluate and consider such loan information and answer any questions regarding the lending process.
- Maintain communication with applicants throughout the process and answer questions about loan terms, closing expectations, and how to manage their mortgage after the closing.
- Be the trusted source for financial solutions by delivering extraordinary service and value with members, establishing ongoing financial services relationships, providing continuing service on all loans, encouraging members to continue their relationship with TTCU and expanding their use of available services to best meet the member's individual financial goals.
- Utilize business acumen to expand and develop TTCU referral relationships with realtors, builders, and third-party origination groups for the purpose of increasing loan opportunities and volume in mortgage originations and develop, create and provide presentations to various real estate groups in the community about TTCU products and services.
- Frequently conduct research and calling efforts to analyze potential new loans/members/relationships by evaluating the CRM sales database information, reaching out to members and using his/her experience, skills and business judgment to provide information regarding the menu of services and products which may be available.
- Engage in continuing education and development regarding all applicable regulatory obligations, policies, and legislation to ensure all services rendered maintain both legal and TTCU compliance requirements.
- Regularly use, develop and update skills and tools, including lending software, to conduct an initial analysis of credit, underwriting and other financial information to evaluate and determine the best recommendations for mortgage options for all applicants.
Minimum Qualifications:
High School Diploma or GED required
3+ years of experience processing/closing Conventional, FHA, VA, HELOC, USDA, FNMA, FHLMC, and Section 184 loans
2+ years of experience in mortgage origination and loan/sales origination
Experience with construction loans and home builder relationships
Strong negotiation and business development skills
Solid understanding of underwriting requirements, credit reports, and appraisals
Proficient in Microsoft Office; able to learn systems like Encompass and Blend
Highly organized with strong attention to detail and accuracy
Excellent communication and problem-solving abilities
Team-oriented with a track record of collaboration and follow-through
Bilingual a plus (not required)
Why TTCU Federal Credit Union?
Join TTCU and be part of a growing team committed to ensuring the financial well-being of our members. We offer a competitive salary, benefits package, and a collaborative environment where your contributions make a difference. If you're passionate about compliance and making an impact, we'd love to hear from you!
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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