New

Security Engineer - ISE (2nd/3rd Shift)

TEKsystems
$45.00 - $52.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Durham
Jul 17, 2025
Location: Fully Remote - Engineers can sit anywhere in the US, but will need to provide support during 2nd or 3rd shift (EST): 2nd Shift: 5pm-1am EST 3rd Shift: 12:30am-8:30am EST Top Skills' Details 1) Cisco Identity Services Engine (ISE) experience: troubleshooting and configuring as well as ability to utilize ISE to determine where in the chain something is broken. Experience setting up posturing within client provisioning, posture policy, and authorization policy is strongly desired. 2) Network Protocol T/S Experience with 802.1x, TACACS, and RADIUS: configuring settings within protocols. 3) Experience with Cisco Wireless LAN Controller (WLC): configuring settings within controllers. 4) CCNP level knowledge (cert not required) Day to Day Responsibilities: The successful Engineer will effectively assess the customer's situation and help develop an action plan that will result in a resolution. This is an operations role, not a design/architecture role. This is heavy interaction with customers and troubleshooting the issues, via phone, chat, email. This role is NOT a help desk role. This person will be doing higher level troubleshooting that requires the SME to be very technical, working with multi-vendor, integrated solutions. Day to Day: - 50% of the day (4 hrs) will be spent taking customer calls for support that fall within the network monitoring space. This will be operational and reactive. As cases come in, this person will work them to resolution according to priority level. - 50% of the day (4 hrs) will be spent working backlogs (cases that have accumulated and need to be resolved). This may involve working with other engineers and/or in the virtual lab to reverse-engineer the customer's issue to derive troubleshooting steps for resolution. Pay and Benefits The pay range for this position is $45.00 - $52.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.