Implementation Manager II - Disability and/or Leave Administration Services-Virtual

Do you have experience managing large scale leave of absence, self-insured Disability and/or payroll implementations?

Amazing Opportunity and Great Place to Work!

Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

Our Values:

Champion People - be empathetic and help create a place where everyone belongs.

Grow with purpose - Be inspired by our higher calling of improving lives.

Be Alight - act with integrity, be real and empower others.

It's why we're so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

About the Role

The Implementation Manager is responsible for the delivery of all self-insured Disability and/or Leave Administration services. This is for outsourced and SaaS (Software-as-a-Solution) clients who have engaged Alight for all or part of their benefit program administration. Experience managing leave administration, self-insured disability outsourcing and SaaS and/or payroll implementations are key success factors.

Responsibilities

• Driving project execution from inception through delivery and supporting hand off. Communicating status, risk and issues and manages goals for the project.
• Managing necessary resources and ensuring they are assigned, engaged and know their roles and responsibilities. Partnering with internal and external team members to remove any obstacles blocking success.
• Developing and maintain project artifacts and conduct regular reviews to ensure all participants are aware of progress, roadblocks and risks.
• Attending client calls and internal meetings to communicate implementation progress. Additionally, lead important meetings with clients and internal stakeholders.
• Escalating critical unresolved issues, including recommendations for resolution. Communicating risks to key client stakeholders as appropriate.
• Communicating proactively, clearly and frequently to the development and product stakeholders, executives, and clients as appropriate. Demonstrating an ability to proactively manage multiple stakeholders across several departments to agree upon solutions.
• Presenting a timely and professional response to all customer issues. Building trust with client and is accountable for overall implementation.
• Ensuring successful project outcomes, deliverables are on time and within budget, managing resources effectively. Leveraging appropriate team members to ensure overall performance and operations of the integrated implementation team.
• Exchanging best practices and lessons learned with other team members. Identifying areas in need of improvement and take actions to bridge the gap. Identifying and acting on needs to help improve/maximize business results.

Requirements

• Have Bachelor's in a business, management and/or technical field or equivalent work experience required.
• 4+ years of experience managing large scale leave of absence, self-insured Disability and/or payroll implementations.
• Project management (i.e. PMP) or Certified Leave Management Specialist (CLMS) certification is a preferred.
• Have in depth understanding of the implementation processes and industry standard expectations and methods.
• Have dynamic domain knowledge of leave of absence and self-insured Disability programs.
• Display excellence in consulting, influencing and negotiation skills.
• Demonstrate uses project management tools to manage the overall implementation effectively.

Alight requires all virtual interviews to be conducted on video.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process.If reasonable accommodation is needed, please contact alightcareers@alight.com.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

Maximum :

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.