Deaf & Hard of Hearing Services Manager

The Deaf and Hard of Hearing (DHH) team at the McBurney Disability Resource Center is seeking to hire a DHH Services Manager. Join us at the beautiful University of Wisconsin - Madison!

Do you enjoy being in a university environment? Do you like working collaboratively as part of a team? Are you detail-oriented?

We are passionate about promoting higher education for Deaf and hard of hearing students by providing quality accommodations and effective access. As someone with experience working with Deaf and hard of hearing populations, you will apply your knowledge and skills by:

• Coordinating sign language interpreters and live professional captioners.

• Hiring, training, and supervising interpreters.

• Applying knowledge of utilizing data to tell the story of service delivery.

• Providing consultation and resources to faculty, staff, students, employees, and community members regarding DHH services.

• Innovating services to meet the needs of end users within a dynamic higher education environment.

• Presenting to campus partners about DHH related topics and services.

• Organizing community activities and fostering a sense of belonging for Deaf and hard of hearing students, employees, and visitors to our campus.

• Oversees one or multiple disability service programs to ensure equal access for individuals with disabilities

• Plans and schedules logistics and secures resources to expand professional and academic advancement opportunities for disabled individuals

• Monitors the unit budget, approves expenditures, and track expenses

• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

• Develops, implements, executes, and evaluates unit objectives to support the growth of the program and provide quality services to individuals with disabilities

• Develops and presents trainings related to Deaf and hard of hearing services and Deaf culture

• Provides consults to staff, faculty and partners related to DHH issues

The McBurney Disability Resource Center is the office for students with disabilities and classroom accommodations on the UW-Madison campus. As part of the student accommodation process, we work collaboratively with students and instructors to provide and support effective student accommodations. While the McBurney Center primarily focuses on student accommodations, the Deaf and Hard of Hearing (DHH) Services Program also fills campus interpreting and captioning requests for departments, in service to faculty, staff, visitors, program participants, and campus events.

McBurney is part of Student Affairs at the University of Wisconsin-Madison, led by the vice chancellor for student affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

The expected minimum starting salary for this position is $79,193.00 annually. Actual pay will depend on experience and qualifications. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf

• Broad knowledge of accommodations used by Deaf and hard of hearing community.

• Native or proficient in American Sign Language.

• Strong attention to details.

• Excellent interpersonal, spoken and/or signed, and written communications skills.

• Experience managing multiple tasks, timelines, and schedules while maintaining high-quality work.

• Experience with productivity tools (e.g. Microsoft Office Suite, Google Suite, etc.)

• Familiarity with technology used by DHH community, including Assistive Listening Devices (ALDs), live captioning, media captioning, remote interpreting, video relay service, etc.

• Knowledge of certification and license requirements of sign language interpreters and CART providers.

• Ability to present on topics related to DHH services.

• Experience as a supervisor or leader.

• Knowledge of community and national resources related to DHH services.

• Knowledge of disability rights, Deaf culture and disability culture.

Bachelor's degree from an accredited post-secondary institution.

To begin the application process, please click on the "Apply Now" button. As part of your application, you will need to upload the following documents:

1. A current resume.
2. A cover letter that addresses your experience and qualifications relevant to this position.

The application must be completed and submitted by the deadline to be considered for this position. Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.

Angel Cartagena, HR Business Partner

Email: angel.cartagena@wisc.edu

Phone: (608)890-2570

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.