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Operations Lead

AVIAN, Inc.
life insurance, sick time, tuition reimbursement, flex time, 401(k)
United States, Maryland, Patuxent River
Jul 17, 2025

Operations Lead
Job Locations

US-MD-Patuxent River




ID
2025-2427

Category
Customer Service/Support/Operations

Type
Full Time

Telecommute
No



Overview

AVIAN is seeking a Operations Lead to support our Patuxent River, MD customer. The Operations Lead must be able to fill in for the Operations Officer when out of the office. The Operations Lead is an in-person, in-office, limited telework position, who will support the Operations Officer, the Program Manager and Deputy Program Manager with all facets of the Program Office operations.

At AVIAN (pronounced *a-v-yin*) we believe in the extraordinary potential of every individual. As an employee owner at AVIAN, you will find that we have cultivated an employee-first mentality. By prioritizing talent over experience, we ensure that every hire we make is as unique as the position that they will be filling.

Here on our team, we embrace new challenges and focus on continuous learning which fosters growth mindsets in all our employee owners; whether you are joining the workforce for the very first time or if you're a seasoned professionals who has their eyes set on retirement.

Our commitment to providing our customers and employees with an unmatched experience sets us apart. We believe that every team member has a stake in the success of AVIAN, and we strive to ensure that each member of our team knows that their contributions matter. You can be sure as an employee owner you will celebrate both your individual and our collective triumphs.

Taking care of each other is a cornerstone of the AVIAN philosophy. Being part of the AVIAN team means being part of a team that takes pride in being expansive in our community because our impact doesn't stop in the workplace. We actively engage in community initiatives, empowering our employees to make a meaningful difference.

We believe that employee investment shouldn't be a one-way street, so we offer benefits that normalize balancing mental wellness and family time with work responsibilities. From Flexible Time Off to Wellness Reimbursements we want all our team members to achieve the highest levels of life/work balance.

AVIAN - where creative, talented minds flourish, and where proactive, productive, proficient professionals feel valued.



Responsibilities

The Operations Lead is responsible and accountable to the Operations Team, the Program Manager and the Deputy Program Manager for day-to-day operations, providing business management support to the Program Office. The Operations Lead will manage and support all IPT activities as requested from the IPTLs to effectively achieve program technical, cost, and schedule objectives; advise and participate in the development and coordination of all required program documentation and briefings; and ensure all program requirements and milestones are communicated and coordinated with program leadership. Duties and responsibilities include:

    Analyze needs and synthesize requirements information necessary for development of specific objectives for program initiatives and planning. Assure that initial and long-range program objectives comply with requirements of the Department of Defense, Department of the Navy, PEO(U&W) and NAVAIR.
  • Serve as central point of contact within the Program Office for all tasks, actions, briefs, efforts etc. that are internal to the PMA and/or external within the PEO, CPRG, ASN(RDA), OPNAV, SECNAV, DoD, Congress or the media, or apply to the program office as a whole.
  • Ensure suspense dates are established and tracked.
  • Maintain the day to day program operating integrity across the program IPT's.
  • Utilize digital tools to the maximum extent.
  • Integrate all planning with the overall program team effort and that of any other participating organizations and agencies when necessary.
  • Coordinate and gather inputs for weekly Executive Leadership Team (ELT), bi-weekly Program Executive Office meetings and participate in Program Management Reviews (PMRs). Prepare, coordinate, and post evaluation of meetings, conferences and technical reviews to include briefs, issue sheets, white papers, quad charts, and trade studies.
  • Establish program office guides and procedures, and apply the tools and techniques of process identification and continuous process improvement in addressing program office issues and problems.
  • Recommend developmental and training needs.
  • Prepare and update Program Office correspondence and documentation at the appropriate level to include routing, distribution, retrieval, research, and maintenance.
  • Attend meetings to include: Required Calendar Syncs with Ops / EA and Leadership as well as weekly Operations Meetings at the appropriate frequencies.
  • Serve as backup for Access Control for conference room scheduling and assist Executive Assistant (EA) with updates and maintenance of PM/DPM calendars.
  • Schedule SVTCs/Tandberg/VOIP/STE calls and spaces. Verify attendees for classified meetings using Defense Information System for Security (DISS).
  • Coordinate and ensure successful execution of All Hands meetings including date/time and meeting venue.
  • Ensure Briefing materials are coordinated and socialized throughout the program office to ensure all content is acquired and finalized prior to disseminating to all hands.
  • Assist with the review and processing of SF 2570 forms for Public / Technical Release utilizing NAWCAD Security Storefront website for security and Public Affairs Office (PAO) approval.
  • Work with Facility/Security Specialist to update distribution lists as new members arrive to or depart from the program office; Check in / out process.
  • Coordinate, draft, and submit Navy End-Of-Tour (EOT) Awards for all Military members.


Qualifications

  • REQUIRED EDUCATION: MA/MS degree. Allowable substitution: a BS or BA degree and an additional two (2) years of experience; or an AS or AA degree plus an additional four (4) years of work experience.
  • REQUIRED EXPERIENCE: over (10) years of experience. NAVAIR specific experience preferred.
  • Familiarity with Enterprise Task Management Software Solution(ETMS2) is a plus.
  • Should be very familiar with Microsoft Teams and FlankSpeed SharePoint Online (SPO).
  • Must be familiar with NDAWS, OPNAV Form 1650, award citation requirements.
  • Must be able to obtain and maintain a Department of Defense security clearance.
  • Due to the sensitivity of customer-related requirements, U.S. Citizenship is required.
  • Salary range: $106,000 - $110,000 (The offered rate will be based on the selected candidate's knowledge, skills, abilities, and/or experience and in consideration of internal parity.)

At AVIAN, we offer a comprehensive benefits package designed to support your health, financial security, and overall well-being. Our health and wellness benefits include medical, dental, and vision coverage, along with telemedicine services and a TRICARE supplement for veterans. Financially, we provide flexible spending accounts (FSA), a 401(k) plan with company contributions, and an employee stock ownership plan (ESOP). Additional perks like wellness reimbursements and referral bonuses are also available.

For insurance protection, we offer basic life insurance, accidental death and dismemberment (AD&D) coverage, disability benefits, and AFLAC supplemental insurance. In terms of life, work, and family, we provide flexible time off, paid sick leave, maternity and bonding leave, and military training leave. Tuition reimbursement and professional development opportunities are available to help you grow. We also offer pet insurance, identity protection, and life assistance programs. At AVIAN, we prioritize a balanced, supportive environment that allows you to thrive both personally and professionally.

AVIAN is a service-based organization. As an equal opportunity employer, our policy of business is to seek the most qualified candidate for each talent opportunity without regard to race, creed, color, sex, age, religious belief, marital status, national origin, ancestry, sexual preference, physical or mental handicap, lawful political affiliation or veteran's status.

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